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Uber

Uber Expert -Calgary

Uber Overview

Uber is looking for a new Driver Onboarding Specialist to help onboard Uber driver-partners and provide support to prospective Uber driver-partners.

WHO YOU ARE

We are looking to expand our driver support team in western Canada. We need people with strong communication and problem-solving skills, who don't shy away from in-person interactions. We need sharp people to support and educate our Uber partners as they grow their business of being an Uber driver. You'll be expected to help onboard new driver partners, provide exceptional support, and quickly adapt in an ever-growing business. Working with Uber is a great opportunity to work with a top-notch Operations team and deep dive into Uber's day-to-day-operations.

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This is a contract role with the potential for extension.

WHAT YOU'LL DO

  • Deliver 5-star, in-person support for our partners
  • Walk drivers through onboarding and all the tools to be successful Uber drivers
  • Upload and approve driver documentation
  • Help brand the Uber name and get drivers excited
  • Stay on top of Uber processes and tools
  • Work with the Driver Operations team to streamline procedure

WHEN & WHERE YOU'LL DO IT

  • Flexible commitment with part time options available
  • Calgary or Vancouver and other locations as required
  • Some travel may be required

WHY YOU'LL SUCCEED

  • You have hospitality, retail and/or customer experience
  • You are an effective communicator with the ability to interact with partners
  • You are personable, highly organized, and a patient teacher
  • You have a passion for helping and empowering others
  • You can quickly and efficiently troubleshoot problems
  • If you don't know the answer, you know where to look and who to ask
  • You are an Uber evangelist!
  • You are self-motivated and a great team player
Job ID: 68c6993321d9eed339893a4a97c3b7fb
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Pet-friendly Office
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • Company Equity
    • Performance Bonus
  • Professional Development

    • Work Visa Sponsorship
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program

This job is no longer available.

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