Support Content Strategist / Copywriter

Job Description

You already know that Uber is revolutionizing mobility in more than 500 cities worldwide. You know we’re creating superior transportation options for riders and flexible opportunities for driver-partners. You also believe this is just the beginning.

As Uber resources industry-defining strategy and copywriting for internal and external-facing content, we’re building dedicated writing teams. Want to help us make history? Here’s what you’ll bring to the table:

PRECISE STYLE

You’re a master of brevity, able to define style guidelines and create bold copy quickly. Your grammar and syntax are flawless. Clarity and consistency are hallmarks of everything you touch. You’re capable and confident embedding with non-writing teams.

SWIFT, ASSURED EDITING

You’re a lifelong reader and writer who spots the one typo in an issue of The Economist. You uphold brand voice and tone across multiple touchpoints. As an editor, you’re tough but fair, rigorous but kind.

CURIOSITY AND LEARNING

You’re fascinated by all aspects of Uber’s business, yet able to hone in on projects where your contribution will have the greatest impact. You learn by asking questions and listening. You carry out research and involve stakeholders to find a balanced, informed perspective.

TEAMWORK AND OBJECTIVITY

You recognize and respect the tribal knowledge and experience of our growing team of engineers, designers, product leads, and customer service agents. You capably moderate sharp analytical thinking with soft skills.

STRATEGY

Finding collaborative ways to reach shared goals, your knack for narrative helps you win the hearts and minds of teammates with diverse experience and viewpoints. After agreeing on next steps, you move forward quickly and confidently.

UX HUSTLE

You’ve made product experiences intuitive and beautiful. Your perspective draws on respect, curiosity, and empathy for a world of customers far beyond the tech industry. You believe in the power of words to make systems and processes human.

PERKS:

  • Transform the mobility of people, cities, and ideas
  • The world uses the product you build – you’ll be at the front lines
  • Brilliant, motivated, and compassionate coworkers
  • Monthly credits for Uber rides and experience
  • There is such a thing as free lunch

BENEFITS (US):

  • 401(k) plan, gym reimbursement, paid company holidays
  • Full medical/dental/vision packages that fit your needs
  • Unlimited vacation: work hard and take time off

Meet Some of Uber's Employees

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Brian makes sure that every Uber user has an amazing experience. He troubleshoots roadblocks to customer happiness and also does outreach to attract new Uber users.

Swathy P.

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Swathy is part of the team that is the driving force behind Uber’s transportation options. She helps sign up the drivers, makes sure the vehicles run smoothly, and tackles any logistical bumps along the road.


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