Strategic Operations Analyst, UberEVERYTHING (San Francisco based)
Uber is a technology company that is changing the way the world thinks about transportation. We are building technology people use everyday. Whether it’s heading home from work, getting a meal delivered from a favorite restaurant, or a way to earn extra income, Uber is becoming part of the fabric of daily life.
We’re making cities safer, smarter, and more connected. And we’re doing it at a global scale-energizing local economies and bringing opportunity to millions of people around the world.
Uber’s positive impact is tangible in the communities we operate in, and that drives us to keep moving forward.
Are you passionate about high-growth startups and solving complex problems? Are you an energetic team player that is comfortable getting into the details, researching a process, and coming out with data-driven insights and action items? Data drives the core of UberEATS and UberRUSH operations, and we have an exciting opportunity for you.
As a Strategic Operations Analyst on the UberEverything team, you will drive initiatives ranging from operating model optimization to quantitative user research, creating and optimizing processes along the way.
What you’ll do
Interface with the product and operations teams to identify opportunities and threats to the operating modelGeospatial analyses to drive optimization of distribution modelDevelop analytical frameworks and processes for collecting quantitative information on delivery qualityAssist UberRUSH city teams in the creation and analysis of experimentsCreate, execute and automate user satisfaction analysisBuild and maintain dashboards that keep a pulse on our business. Highlight and dive into any impactful trends as we see them.Write queries and perform ad hoc data analysis to assist RUSH city teams in tracking KPIs, deep diving into challenges and quantifying opportunities.Drive analysis on our globe-spanning UberRUSH expansion plansOrganize and lead meetings with stakeholders in order to gather important data and push for decisionsIdentify operational weaknesses and help improve or innovate new processes to keep UberRUSH city teams as efficient as possible
What you’ll need
At least 1 year of investment banking / consulting / analytical or related experience; high-growth analytics or operations experience is a plusA BS/Masters in Business, Engineering, Math, Physics, CS, Statistics, Economics or other quantitative fieldSQL experience requiredExceptional Excel / data management skills – You will bring some impressive know-how (and the understanding that there’s always more to learn)You’re just as comfortable diving into numbers with the quant team as you are leading a meeting with executivesSelf-starter attitude and ability to exercise judgment and resolve difficult problems without direct supervisionAttention to detail; accuracy is a must, even when moving at the speed of UberAbility to collaborate effectively with cross functional team members within the organizationA preference for quality excellence over quantity – you get the math right and aspire to create the right solution; you appreciate being part of a team that holds each other to high standards
You have to be ready to take initiative! You must be ready and excited to learn on your feet, bring a fresh perspective to the team, and help build a growing business.
Employees are given Uber credits every month.The rare opportunity to change the way the world moves. We’re not just another social web app, we’re moving real people and assets and reinventing transportation and logistics globally.Smart, engaged co-workers.
401(k) plan, gym reimbursement, nine paid company holidays.Full medical/dental/vision package to fit your needs.Unlimited vacation policy; take time when you need it.
Uber is an equal opportunity employer and enthusiastically encourages people from a wide variety of backgrounds and experiences to apply. Uber does not discriminate on the basis of race, color, religion, sex (including pregnancy), gender, national origin, citizenship, age, mental or physical disability, veteran status, marital status, sexual orientation or any other basis prohibited by law.
Meet Some of Uber's Employees
Community Management Specialist
Brian makes sure that every Uber user has an amazing experience. He troubleshoots roadblocks to customer happiness and also does outreach to attract new Uber users.
Back to top