Sr. Sales Operations Associate - Mexico City

Uber Overview

About Uber

We're changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we're a part of the logistical fabric of more than 600 cities around the world. Whether it's a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.

For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.

And that's just what we're doing today. We're thinking about the future, too. With teams working on autonomous trucking and self-driving cars, we're in for the long haul. We're reimagining how people and things move from one place to the next.

Job Description

About the Role

Sales Operations Managers at Uber lead and inspire a team of analysts across LatAm to understand sales performance and provide analysis on regional sales.

What You'll Do / What You'll Need / Bonus Points / About the Team

What you'll do

  • Support CRM adoption and productivity initiatives across teams, territories, and regions.

  • Work on high priority initiatives including (but not limited to) org structure, market segmentation, territory optimization and sales incentive design.

  • Drive consistent sales goal setting processes and design of sales incentive plans, partnering with cross-functional teams and sales leadership.

What you'll need

  • A minimum of 5 years working cross-functionally with sales, sales finance, sales compensation, or sales leadership but we will consider candidates with less experience if they meet our other requierements

  • Lead implementation and project management of major internal CRM design or tool integrations
  • Manage vendor relationships and interactions; design proposed tools and investments
  • Excellent written and verbal communication skills in English and Spanish

  • Experience with Salesforce reporting and dashboards; ability to develop analysis based on CRM data in a scalable manner. You geek out in understanding the sales funnel and you read up on sales operations best practices.

  • Strong desire to take initiative; thrive on change and comfortable with ambiguity.

  • Advanced in SQL, Excel, Salesforce, and BI tools (e.g, Tableau or Looker.

  • Experience supporting sales leadership as primary partner

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