Senior Software Engineer- Contract Lifecycle Management (CLM)

About the Role

We are seeking an experienced and highly skilled Senior Software Engineer to be a core member of our team, focusing on optimizing and extending our Contract Lifecycle Management (CLM) capabilities, anchored by Docusign CLM and eSignature. This role requires a strong developer who can custom-build solutions and integrations both within and beyond the platform, with an eye toward future-proofing our legal technology stack through AI/ML.

What the Candidate Will Need / Bonus Points

---- What the Candidate Will Do ----

1. CLM Platform Expertise: Serve as a subject matter expert for Docusign CLM and eSignature, configuring and extending its functionality to support complex, end-to-end contract processes for both sell-side (customer agreements) and buy-side (vendor/procurement) contracts.
2. Custom Integration Development: Architect, develop, and maintain robust, custom integrations between Docusign CLM and various internal and external enterprise systems (e.g., ERP, CRM, data warehouse/datamart) using relevant APIs and SDKs.
3. AI/ML Application: Research, prototype, and implement AI/ML-driven features to enhance contract review, data extraction, risk assessment, and legal automation within the CLM process.
4. Architectural Collaboration: Work closely with Enterprise Architecture and Data teams to define data models, ensure efficient data flow, and optimize data storage/retrieval for analytics and reporting from the datamart.
5. Global Stakeholder Engagement: Effectively communicate and collaborate with diverse global stakeholders (Legal, Sales, Procurement, Finance etc) to gather complex requirements, facilitate design discussions, and ensure that CLM solutions meet the varied legal and operational needs of a global enterprise.
6. Code Quality & Best Practices: Ensure all developed solutions are scalable, secure, optimized, and adhere to modern software engineering best practices.

1. Experience: Minimum of 5+ years of hands-on experience working with Contract Lifecycle Management (CLM) systems, with significant, dedicated experience in Docusign CLM.
2. Core Software Engineering: Strong coding and software integration experience is mandatory. Proven ability to design and build custom, low-latency, and high-throughput system integrations using APIs (REST/SOAP).
3. Technical Knowledge: Familiarity with the Docusign CLM API, web services, and common integration patterns (e.g., event-driven architecture). Experience with core programming languages for enterprise integrations (e.g., C#, Java, Python).
4. Global Acumen & Communication: Proven ability to work effectively within a global enterprise environment and translate varied business needs into technical requirements. Exceptional verbal and written communication skills are required to lead technical design and requirements discussions with non-technical, international teams.
5. Legal Tech & AI: Hands-on AI development experience or strong familiarity with AI trends in legal technology. Specific experience with or knowledge of implementing solutions for AI contract redlining, contract intelligence extraction, and the ability to understand, implement, and work with legal AI tools and technology are required.
6. Contract Expertise: Direct experience and technical understanding of implementing processes for both sell-side and buy-side contract lifecycles.
7. Data & Architecture: Experience collaborating with architects on data governance, security, and modeling, with a clear understanding of working with large-scale data sets and populating a datamart for business intelligence.

1. CRM: Experience with CRM systems that connect to CLM, in particular Salesforce. Experience working with multiple CLM tenants and the complexities that come with the architectural setup.
2. Legal Tech: Experience working at a Legal Technology firm or as a technologist within a legal firm.
3. Contract Data Storage: Experience establishing a contract data mart or data storage at a large enterprise for all types of enterprise contracts.