Senior Communications Associate, Uber For Business

Uber Overview

About Uber

Uber started out to solve a simple problem: the need to get a ride across town. Six years and one billion trips later, we’ve stumbled upon something a bit bigger: a new way to help tackle congestion—one of the most serious challenges cities face today.

Using technology, Uber makes it quick and easy for people headed in the same direction at the same time to share their journey. It’s carpooling at the press of a button. And by getting more people into fewer cars we’ve proven you can reduce congestion and pollution overtime. UberPOOL in Los Angeles, for example, cut the number of kilometers driven across town by 12.7 million and carbon dioxide pollution by 1,400 metric in just eight months in Los Angeles.

Longer term, we’re optimistic that smartphone apps like Uber can also offer a real alternative to individual car ownership. After all, if you can press a button and get an affordable ride across town in minutes 24-hours a day, why bother to own a car? There is an alternative to a world that looks like a parking lot and moves like a traffic jam. Join Uber to help make that future possible.

About Communications at Uber

The most successful consumer technology companies are brilliant storytellers, who put their products—as well as the benefits of those products—front and center in every communication.

Our communications team is responsible for telling Uber’s story to the media and third parties: whether it’s transforming how we get around town and the lives of people who value independent, flexible work; or cutting congestion in cities by getting more backsides into fewer cars. That’s partly about building lasting relationships with the key news outlets and journalists in every country where we operate. It also about being creative in how we tell our story, including using social media, as well as working with the public policy team to develop campaigns that make the positive case for reform.

About this Role

We are looking for an experienced Associate to lead Communications for Uber For Business, based in San Francisco. You will report directly to the Head of Corporate Communications. This role will involve:

  • Working closely with our Uber For Business sales, marketing and product teams to develop proactive messaging and media response related to Uber’s first enterprise product, Uber For Business
  • Partnering with media and third parties to proactively establish Uber For Business’s brand and profile; and
  • Telling our enterprise story—and the story of ridesharing— in creative, inspiring ways that resonate with journalists and on social media

What We’re Looking For

To succeed you’ll need to be:

  • A self starter: Uber is a company of entrepreneurs and we want to work with people who enjoy building things from the bottom up too. Stuff changes fast in our world so you’ll need to be highly adaptable as well as calm under pressure;
  • A great advocate: We’re looking for people who can distill complex ideas into simple, but intellectually credible, arguments. You’ll need to write well and have the creative ability to tell stories—about our product, people and the ways we’re helping to improve life for passengers, drivers and cities.
  • A strong campaigner: Smartphone apps are disruptive, and the interests being disrupted are deeply entrenched. We succeed by putting together effective campaigns with third parties on behalf of the passengers and drivers who use the app. That means you’ll have a bias for action in everything you do.
  • A team player: Success at Uber depends on the ability to organize different teams (internally and externally) around shared goals. It’s why we’re looking for people who enjoy working with others to get stuff done—and who can deal with the ambiguity that sometimes comes from working cross-functionally.
  • Ideally you would have a proven track record in enterprise and/or B2B communications. But we’re open to people who’ve been successful in other walks of life (e.g. marketing, media) who intuitively get this stuff and may be looking for a career change.

Meet Some of Uber's Employees

Brian M.

Community Management Specialist

Brian makes sure that every Uber user has an amazing experience. He troubleshoots roadblocks to customer happiness and also does outreach to attract new Uber users.

Swathy P.

Operations & Logistics Manager

Swathy is part of the team that is the driving force behind Uber’s transportation options. She helps sign up the drivers, makes sure the vehicles run smoothly, and tackles any logistical bumps along the road.


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