Safety Communications Manager, LATAM
We're changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we're a part of the logistical fabric of more than 500 cities around the world. Whether it's a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.
For the women and men who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.
And that's just what we're doing today. We're thinking about the future, too. With teams working on autonomous trucking and self-driving cars, we're in for the long haul. We're reimagining how people and things move from one place to the next.
About Communications at Uber
The most successful consumer technology companies are brilliant storytellers, who put their products—as well as the benefits of those products—front and center in every communication.
Our communications team is responsible for telling Uber's story to the media and third parties: whether it's transforming how we get around town and the lives of people who value independent, flexible work; or cutting congestion in cities by getting more backsides into fewer cars. That's partly about building lasting relationships with the key news outlets and journalists in every country where we operate. It also about being creative in how we tell our story, including using social media, as well as working with the public policy team to develop campaigns that make the positive case for reform.
About this Role
We are looking for someone to handle trust and safety communications in Latin America, managing all Spanish speaking countries in the region. You will report to the Head of Communications, Latam, and work closely with the global Head of Safety Communications who is based in San Francisco. Location is flexible, but Mexico City is a plus.
This role will involve:
- Establishing Uber's brand and profile with local media and third parties.
- Leading media relations on safety issues.
- Partnering with law enforcement and other public safety leaders.
- Working with local and global safety and community operations teams to tell our safety story, and highlight our existing technology and future updates.
- The role will require flexible work schedule, including but not limited to weekend work hours and the option to work from a home office.
- Developing relationships with local reporters across diverse beats in several states.
- Cross-share knowledge within Latam and become a trusted advisor on safety-related subjects.
What We're Looking For
To succeed you'll need to be:
- A self starter: Uber is a company of entrepreneurs and we want to work with people who enjoy building things from the bottom up too. Stuff changes fast in our world so you'll need to be highly adaptable as well as calm under pressure.
- A great advocate: We're looking for people who can distill complex ideas into simple, but intellectually credible, arguments. You'll need to write well and have the creative ability to tell stories and provide safety context.
- Experienced Spokesperson: Strong media relations experience and expertise particularly on safety-related, retail or consumer industries.
- A team player: Success at Uber depends on the ability to engage with different teams (internally and externally) around shared goals. It's why we're looking for people who enjoy working with others to get stuff done—and who can deal with the ambiguity that sometimes comes from working cross-functionally.
Ideally you would have a proven track record in communications—either for a company, a third party or working as a journalist, specially on metro session. But we're open to people who've been successful in other walks of life (e.g. the law, media, working for law enforcement) who intuitively get this stuff and may be looking for a career change.
Competitive candidates will have relevant experience with some combination of: media relations, safety, grassroots and grasstops organizing, external partnership development. Fluent in Spanish and English in writing and speaking. Portuguese is optional.
- Employees are given Uber credits every month.
- The rare opportunity to change the way the world moves. We're not just another social web app, we're moving real people and assets and reinventing transportation and logistics globally.
- Smart, engaged co-workers.
Uber is an equal opportunity employer and enthusiastically encourages people from a wide variety of backgrounds and experiences to apply. Uber does not discriminate on the basis of race, color, religion, sex (including pregnancy), gender, national origin, citizenship, age, mental or physical disability, veteran status, marital status, sexual orientation or any other basis prohibited by law.
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