Uber Overview
The Restaurant Partnerships Representative (RPR) role is a unique opportunity to help grow one of Uber’s newest services: UberEATS. As an RPR, you will be responsible for evangelizing the vision of UberEATS to top local restaurants and industry influencers. Through a combination of inside and outside sales techniques, you will qualify, engage, and acquire new restaurant partners for our growing platform.
This role demands a unique combination of sales prowess, analytic ability, creativity, and straight up hustle. This is an intense startup-within-a-much-larger-startup role, and this person will play a pivotal role in shaping the future of the UberEATS brand in NYC. This is a contract position.
Job Description
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AREAS OF RESPONSIBILITY
- Sales / Restaurant Sourcing: Leverage prospecting skills and relationships to get the city’s best restaurants interested in UberEATS. You’ll spend a good portion of each day reaching out to restaurants over the phone and via email, being the face of our brand to restaurants.
- Process Scaling: Uber is a company that moves fast and does things at large scale. Help design processes, whether it be prospecting, onboarding, account management, etc. in such a way that they fuel, rather than act as a bottleneck, on growth.
- Collecting and Acting on Feedback. Create processes and account management tools to stay in close communication with restaurant partners and incorporate feedback into process improvements on the ground.
- Hustle: Take ownership of UberEATS growth in NYC, do whatever it takes to get the job done, delight users and restaurant partners – we take NPS seriously!
REQUIREMENTS
- Bachelor’s degree from a 4-year university
- Minimum of 1-3 years of sales, sales development or account management experience.
- Data-driven decision making mentality and sound business judgment
- A customer service orientation and experience developing strong partnerships
- Excellent communication skills, written and verbal.
DESIRED SKILLS & ATTRIBUTES
- You are competitive, passionate, and resourceful. You fight the things you believe in.
- You have a high EQ and genuinely seek to understand and add value to your customers.
- You are curious, open to feedback, and hungry to learn and grow at all times
- You love people and champion the customer. You seek out “win-wins” whenever possible.
- You love food and have a strong understanding of the NYC restaurant scene.
- Bonus Skills and Attributes: Salesforce admin experience, proficiency in another language (especially Chinese/Korean), strong Excel and Google Apps skills.