Regional Operations Manager, Driver Top of Funnel - Sao Paulo

Uber Overview

Our mission is to deliver transportation as reliable as running water for everyone, everywhere. To do this, we are looking for a Regional Operations Manager to help us acquire and onboard driver-partners in cities around the region, by designing and executing communications, projects, processes, and experiments driven by a deep understanding of the data and analytics.

Job Description

We are looking for a Regional Operations Manager to help us fuel supply growth through offline and online initiatives in cities by designing and executing processes, projects, communications, and experiments inspired by a deep and analytical understanding of our business.

Job Description

WHAT YOU'LL DO

  • Top of funnel Marketing & Processes. Work with Growth Marketing to design and implement offline marketing campaigns and processes designed to reach unprecedented audiences of potential drivers (hotline and inbound call processes, large scale out-of-home campaigns, ambassador experiments)
  • Analytics. Heavy analysis of our acquisition campaigns, funnel and costs to drive efficient and cost-effective growth of new supply on our platform
  • Strategy. Decide which projects and areas the team should focus on and set a strategic timeline to reach those goals
  • Product Improvement. Actively search for new features which could facilitate driver-partner acquisition
  • Cost-Benefit Analysis. Evaluate the economic and strategic costs and benefits of partner and driver offline acquisition programs and work with management to execute those strategies
  • Take ownership of Uber's growth in LATAM and do what it takes to get the job done

What you'll need

  • Strong background of being a respected operational problem solver
  • Experience designing, implementing, and analyzing driver acquisition campaigns and processes with a track record of successfully driving growth
  • Data driven decision making mentality and sound business judgment through strong analytical thinking and experimentation
  • Demonstrated experience interpreting and presenting data to various audiences; ability to translate quantitative findings into action plans
  • Ability to take initiative in a constantly-changing work environment
  • Very strong communication and organization skills
  • SQL / HTML knowledge a plus, but not required
  • Willingness to travel across LATAM when required

Example backgrounds

  • Consulting, Accounting, or Banking background with numbers/excel driven decision instincts
  • Tech enthusiast with product development and management experience
  • Engineering background with dreams of applying similar process to people processes
  • Corporate strategy background with a willingness to roll up your sleeves
  • Deeply data-driven marketing background with passion for connecting digital and physical realms

Meet Some of Uber's Employees

Brian M.

Community Management Specialist

Brian makes sure that every Uber user has an amazing experience. He troubleshoots roadblocks to customer happiness and also does outreach to attract new Uber users.

Swathy P.

Operations & Logistics Manager

Swathy is part of the team that is the driving force behind Uber’s transportation options. She helps sign up the drivers, makes sure the vehicles run smoothly, and tackles any logistical bumps along the road.


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