Operations & Logistics Manager - EATS - Bogota

Uber Overview

About Uber

Uber is a technology company that is changing the way the world thinks about transportation. We are building technology people use everyday. Whether it's heading home from work, getting a meal delivered from a favorite restaurant, or a way to earn extra income, Uber is becoming part of the fabric of daily life.

We're making cities safer, smarter, and more connected. And we're doing it at a global scale-energizing local economies and bringing opportunity to millions of people around the world.

Uber's positive impact is tangible in the communities we operate in, and that drives us to keep moving forward.

Job Description

The Operations & Logistics Manager role is a unique opportunity to help expand one of Uber's newest services, UberEATS. This is a critical role bringing together a three-sided marketplace and optimizing the food delivery process. This operations-driven role calls for a rare combination of creative problem solving, detail orientation, and interpersonal ability to manage partnerships.

This is an intense business side startup role, and this person will work with the EATS operations teams along with headquarters-based engineering, product, and process teams. This role will have direct responsibility for the growth of the UberEATS business.

WHAT YOU'LL DO:

  • Develop & Optimize Processes - Scale new and existing processes to allow the business to efficiently operate and realize growth; analyze the business to track and improve metrics and profitability
  • Analytics - Analysis of driver, restaurant, and customer metrics to properly allocate supply, guide incentive programs, and ensure high-quality experiences on the Uber system
  • Expansion Planning - Evaluate the economic and strategic costs and benefits of expanding UberEATS to new areas, develop and execute against expansion plans
  • Strategy - Choose which projects the team should prioritize, and set a timeline to reach goals quickly
  • Product Improvement - Proactively search for new features which could improve a seamless driver, customer, and restaurant experience
  • Be fast, resourceful, and take initiative. Take ownership of uberEATS' growth in your city and do everything you can to support and enhance the quality of our services.

WHAT YOU NEED TO KNOW/HAVE:

  • Data-driven decision making ability and sound business judgment through deep analytical thinking
  • MBA graduate or quantitative Bachelor's degree (engineering, mathematics, finance, economics, physics, etc.)
  • 3 years of high performing work experience in startup, strategy, operations, analytics, business development, or a variety of other specialty roles with demonstrated ability in quantitative fields.
  • Experience creating and optimizing processes
  • Ability to take initiative in a constantly-changing work environment while maintaining flexibility and a collaborative attitude
  • A willingness to be "on the ground" working responsively with our driver and restaurant partners
  • Partnership management or business development experience
  • Experience creating and optimizing processes
  • Thorough understanding of a variety of business models (we're still proving ours)
  • SQL knowledge a plus, but not required

Perks

PERKS:

  • Employees are given Uber credits each month.
  • Ground floor opportunity with the team; shape the strategic direction of the company.
  • The rare opportunity to change the world such that everyone around you is using the product you built. We're not just another social web app, we're moving real people and assets and reinventing transportation and logistics globally.

Uber is an equal opportunity employer and enthusiastically encourages people from a wide variety of backgrounds and experiences to apply. Uber does not discriminate on the basis of race, color, religion, sex (including pregnancy), gender, national origin, citizenship, age, mental or physical disability, veteran status, marital status, sexual orientation or any other basis prohibited by law.


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