Operations Associate - Indonesia

Uber Overview

About us

We're changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we're a part of the logistical fabric of more than 500 cities around the world. Whether it's a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.

For the women and men who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.

And that's just what we're doing today. We're thinking about the future, too. With teams working on autonomous trucking and self-driving cars, we're in for the long haul. We're reimagining how people and things move from one place to the next.

Job Description

We are seeking a sharp, personable, highly-organised Operations Associate in Indonesia to support the city team as we continue to grow our presence. This is an opportunity to work with a stellar operations team on the daily functions that are at the core of Uber. Are you ready to launch your career? Keep reading.

WHAT YOU'LL DO

  • Help formulate and implement strategies to meet city goals . E.g. Build a strategy to increase driver happiness, implement plan based on market research and measure the outcome using data.
  • Manage projects end to end-including budgets, planning and execution. E.g. running a series of driver round tables to increase driver happiness
  • Provide analytical support to the team
  • Be responsible for weekly reports and insights
  • Drive results through BAs and contractors (when required)

WHAT YOU'LL NEED

  • Undergraduate degree from top tier university
  • 1-3 years of experience in Management Consulting/ Investment Banking/ Engineering/ Finance/ Law. Experience in SQL is a bonus
  • Analytical rigor - Be able to use data to make informed decisions. Ability to deal with complex data sets and derive insights
  • Great communicator and collaborator- comfortable making presentations to the city management and be able to work well with others to achieve goals
  • Project management and ability to prioritize
  • Problem solving-seek out problems and innovate ways to solve them
  • Passion for making our cities a better place to live!

Meet Some of Uber's Employees

Brian M.

Community Management Specialist

Brian makes sure that every Uber user has an amazing experience. He troubleshoots roadblocks to customer happiness and also does outreach to attract new Uber users.

Swathy P.

Operations & Logistics Manager

Swathy is part of the team that is the driving force behind Uber’s transportation options. She helps sign up the drivers, makes sure the vehicles run smoothly, and tackles any logistical bumps along the road.


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