Offline Manager - Growth

Uber Overview

Uber is the fastest growing company in history, but we’re still growing and reinventing our business every single day. Uber’s driver-partners are our most important customers, so we’re constantly developing new ways to share the Uber opportunity to a broader audience. That’s why we’re seeking an Offline Manager to help develop a global network of in-person, retail-style, driver growth locations. This is an incredible opportunity to become a founding member of Uber’s newest growth efforts, developing and testing new strategies to grow and support new and existing customers. In this role, you will manage a team of Uber Specialists that sell the Uber driver opportunity — creating an economic opportunity for drivers, and making transportation more reliable and accessible for riders.

We’re seeking an individual who is passionate about what they do and is ready to roll up their sleeves to grow their city. The challenges and opportunities of a continuously evolving business make leadership at the Uber a rewarding career. It’s your job as an Offline Manager to lead the Offline Driver Growth program across your region and seek solutions and results that create a high-performing work environment and promote the Uber-partner opportunity. If you’re a natural leader, committed to the success of your team and love the idea of building a growth oriented team, keep reading.

Job Description

WHAT YOU’LL DO

  • Effectively manage and lead your team to successfully hit monthly, quarterly, and annual sales goals
  • Train and guide leads to inspire top performance from their teams
  • Monitor multiple lines of business to achieve operational objectives and collaborate across teams to report and drive results
  • Lead the sales and customer support teams by example, finding solutions to create and maintain a high level of customer focus
  • Demonstrate successful leadership ability — focusing on excellence and consistent execution
  • Build sales playbook that will be used to scale globally and train our growing team
  • Wear multiple hats: sales manager, sales strategy, coach, program lead
  • Use insights and data-driven decision making to inform the sales process

WHAT YOU’LL NEED

  • Must have have a Bachelor’s degree
  • 3+ years of relevant experience — previous sales experience highly preferred
  • Have a competitive edge and thrive in a fast-paced team environment
  • Ability problem solve, adapt, and grow quickly as we build the sales organization
  • Startup hustle and passion for Uber’s mission
  • Proven ability to drive amazing customer experiences — and results — through team development
  • You have strong people and presentation skills and excellent written and verbal communication skills
  • Experience building respected teams and developing talent to support business growth

Meet Some of Uber's Employees

Brian M.

Community Management Specialist

Brian makes sure that every Uber user has an amazing experience. He troubleshoots roadblocks to customer happiness and also does outreach to attract new Uber users.

Swathy P.

Operations & Logistics Manager

Swathy is part of the team that is the driving force behind Uber’s transportation options. She helps sign up the drivers, makes sure the vehicles run smoothly, and tackles any logistical bumps along the road.


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