Marketing Research - Survey Scientist

Uber Overview

The Market and Consumer Research team shapes the marketing and business direction of Uber by providing data-driven answers to the company’s most important strategic questions. Composed of researchers, data scientists, and engineers, our team makes an impact across the company by uncovering rich, deep insights that inform the marketing and creative process using brand, position, message, and segmentation research tools.

Our team is customer obsessed, action-oriented and sparks creativity. We produce the highest-quality insights while pioneering innovative research techniques.

Essential Qualifications:

  • Bachelor degree in survey methodology, market research, statistics, economics or a related field.
  • 4-5+ years of work experience in market research, marketing, or applied quantitative methods.
  • Experience with survey management systems (ex: Qualtrics, SurveyMonkey, etc.).
  • Experience developing in-house survey tools and databases.
  • Proficiency using SQL and building SQL tables.
  • Excellent analytical, communication and writing skills.
  • Ability to work in a fast-paced environment, and meet tight deadlines.
  • Is detail-oriented and can work on multiple projects at a time with limited supervision.

Preferred Qualifications:

  • Experience working at or with brand, polling, and marketing research companies.
  • Product management experience.
  • Experience with Python.
  • Read and write fluent Spanish.

Perks:

  • Employees are given Uber credits every month.
  • The rare opportunity to change the world such that everyone around you is using the product you built. We’re not just another social web app, we’re moving real people and assets and reinventing transportation and logistics globally.
  • Sharp, motivated co-workers in a fun office environment.

Benefits (U.S.):

  • 401(k) plan, gym reimbursement, nine paid company holidays.
  • Full medical/dental/vision package to fit your needs.
  • Unlimited vacation policy; work hard and take time when you need it.

Meet Some of Uber's Employees

Brian M.

Community Management Specialist

Brian makes sure that every Uber user has an amazing experience. He troubleshoots roadblocks to customer happiness and also does outreach to attract new Uber users.

Swathy P.

Operations & Logistics Manager

Swathy is part of the team that is the driving force behind Uber’s transportation options. She helps sign up the drivers, makes sure the vehicles run smoothly, and tackles any logistical bumps along the road.


Back to top