Marketing Manager - Caribbean (based in Mexico City)
Uber is a technology company that is changing the way the world thinks about transportation. We are building technology people use everyday. Whether it's heading home from work, getting a meal delivered from a favorite restaurant, or a way to earn extra income, Uber is becoming part of the fabric of daily life.
We're making cities safer, smarter, and more connected. And we're doing it at a global scale-energizing local economies and bringing opportunity to millions of people around the world.
Uber's positive impact is tangible in the communities we operate in, and that drives us to keep moving forward.
About the job
Marketing Managers are responsible for growing Uber's rider base and keeping Uber relevant in their city. This means dreaming up and executing creative and scaleable rider centered marketing campaigns, rolling out global products at a local level, managing teams of brand ambassadors, testing how to best market to drivers, identifying and pitching local collaborations, and telling Uber's story to our existing and prospective riders and driver-partners.
You are both creative and analytical. You are resourceful and willing to execute a number of complicated projects simultaneously week in, week out. You not only dream up and carry out the campaign that gets everyone talking, you'll also analyze the data and work out how to do it better next time. You are a self-driven, creative problem solver and have a deep desire to learn.
This role is based in Mexico City but you'll be traveling to Caribe often.
What you'll do
- Execute: You will own, develop, and execute creative marketing campaigns from start to finish. Liaise with internal teams (Partnerships, Comms, Policy, Brand) as well as external stakeholders. Own and guide written communication for your campaigns (eDM, blog, social) and Spread the UberLOVE by engaging riders and influencers through events, social media, and our blog. You will also execute national campaigns at a local level - UberKittens, UberIceCream and beyond!
- Create partnerships: Grow your city's demand and credibility through local partnerships. This includes knowing the needs of your city, identifying partners that will help achieve those needs, and pitching, negotiating, closing and executing the partnership. Create and develop campaigns that can be exported globally
- Analyze: Turn raw data into actionable conclusions. Measure the benefit of campaigns and partnerships, and use learnings to impact rider-side growth, or even launch and own new product development for your market. Identify inefficiencies in the business and create processes that help us scale.
What you'll need
- Speed, resourcefulness and a go-getter attitude: Uber moves fast! Marketing Managers are charismatic and quick to resolve problems -- they're excited to help create something awesome. They understand our riders and make sure every Uber experience is an awesome Uber experience.
- Analytical skills: You will own the rider metrics in your city and feel confident monitoring, reporting, and making commercial decisions based on these numbers.
- Employees are given Uber credits every month.
- Shape the strategic direction of your city & ANZ. Each city still operates like a start-up and from day 1, you'll be a part of the action.
- The rare opportunity to change the way the world moves. We're not just another social web app, we're moving real people and assets and reinventing transportation and logistics globally.
- Smart, engaged co-workers.
- Monthly gym reimbursement.
Uber is an equal opportunity employer and enthusiastically encourages people from a wide variety of backgrounds and experiences to apply. Uber does not discriminate on the basis of race, color, religion, sex (including pregnancy), gender, national origin, citizenship, age, mental or physical disability, veteran status, marital status, sexual orientation or any other basis prohibited by law.
Meet Some of Uber's Employees
Community Management Specialist
Brian makes sure that every Uber user has an amazing experience. He troubleshoots roadblocks to customer happiness and also does outreach to attract new Uber users.
Back to top