Map Operations Launcher - Contract (100% travel)

Uber Overview

Uber is investing heavily in improving the map data that underpins many important aspects of the Uber experience: routes, ETAs, points of interest, and much more. As part of these efforts, we have begun collecting data in strategic Uber markets to help us improve the map data that powers the Uber trip experience. Read more about these efforts here: https://newsroom.uber.com/mapping-ubers-future/

Are you looking for a unique opportunity with Uber? Do you enjoy international travel? This position will require extensive travel abroad to launch operations in different countries, hiring, training, and directing local tech support staff, and moving on to the next destination once operations are complete. The ultimate goal is to collect valuable data in different countries and cities that will be used on a special Uber team to improve the app. You will lead a local team and be responsible for the operations in your cities.

As this role requires significant travel, we are happy to consider strong candidates regardless of permanent location.

What you’ll do:

  • Manage day to day operations: Including driver onboarding, training, scheduling, and on the ground logistics
  • Lead and direct a team: Manage local support technical staff to support the map improvement operations
  • Own & optimize collection in the city: Work with our playbook to independently launch collection at a fast pace, but also devise your own tactics to improve processes
  • Travel the world: Spend time across various cities, countries, and continents as the program moves across the globe

Qualifications:

  • Sound judgement. You will be given discretion and expected to make decisions
  • Comfortable taking on responsibility and working in an unstructured environment
  • A track record of getting things done. You are scrappy and take ownership of projects to ensure success. You present solutions, not just problems — because you know where and how to find answers
  • Demonstrated leadership – you will hire, train, and direct the local technical support staff
  • You know how to prioritize effectively and execute on plans to get things done and drive extraordinary progress
  • Strong communication skills. You get along with all types of people and can motivate them to be their best
  • Ability to pick up new technology/hardware quickly (you will be trained on the components of the proprietary hardware)
  • Willingness to travel for 6 months – 1 year (up to 100%). You must have a passport and international traveling experience
  • Passionate about Uber and improving the experience for drivers and riders

Plusses

  • Hands-on technical/hardware support experience
  • Startup experience
  • Operations or project management experience and examples to demonstrate success
  • Strong language skills – fluency in English + at least one of several preferred languages: Spanish, French, Portuguese, Arabic

Meet Some of Uber's Employees

Brian M.

Community Management Specialist

Brian makes sure that every Uber user has an amazing experience. He troubleshoots roadblocks to customer happiness and also does outreach to attract new Uber users.

Swathy P.

Operations & Logistics Manager

Swathy is part of the team that is the driving force behind Uber’s transportation options. She helps sign up the drivers, makes sure the vehicles run smoothly, and tackles any logistical bumps along the road.


Back to top