Knowledge Management Specialists, Xchange Leasing (Phoenix)

Uber Overview

Since launching in June of 2015, the Xchange Leasing has grown at an incredible rate. Available in almost all major cities in the US, Xchange Leasing is an innovating leasing program designed specifically for Uber driver-partners that complements the flexibility and other key benefits of driving on the Uber platform. Xchange Leasing helps reduce the barrier for individuals who want to drive and earn with Uber and do not have an access to a qualifying vehicle.

We’re looking for a team player who is obsessed with customer experience to join our growing business. If you love to work hard, have a true passion for great customer experience, and are looking to join an amazing team, this may be the perfect job for you!

Job Description

WHAT YOU’LL DO

  • Promote knowledge sharing through the organization’s operational business processes and systems by strengthening communication, manage change, and facilitate seamless exchange of information across multiple teams across the organization
  • Communicate changes to business processes via multiple channels to ensure alignment of multiple team
  • Publish weekly Operations Newsletter to foster consistent business practices
  • Performs any other related duties as required or assigned

WHAT YOU’LL NEED

  • Bachelor degree and/or 4+ years relevant work experience
  • Promote knowledge sharing through the organization’s operational business processes and systems by strengthening communication, manage change, and facilitate seamless exchange of information across multiple teams across the organization
  • Communicate changes to business processes via multiple channels to ensure alignment of multiple team
  • Publish weekly Operations Newsletter to foster consistent business practices
  • Communicate process changes to Business Support Teams and Operations Team, including QA, Training, Funding Operations, and Specialty Team Operations

Perks

PERKS

  • Employees are given Uber credits every month and receive 17% discount on all Uber rides.
  • Medical, Dental and Vision Insurance (80% of premiums paid by employer)
  • Annual bonus potential
  • Free daily catered lunch and free snacks and drinks
  • Ground floor opportunity with the team; shape the strategic direction of the company
  • The rare opportunity to change the world such that everyone around you is using the product you built. We’re not just another social web app, we’re moving real people and assets and reinventing transportation and logistics globally

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