Key Account Manager - Spain

Uber Overview

About Uber

We're changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we're a part of the logistical fabric of more than 600 cities around the world. Whether it's a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.

For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.

And that's just what we're doing today. We're thinking about the future, too. With teams working on autonomous trucking and self-driving cars, we're in for the long haul. We're reimagining how people and things move from one place to the next.

Job Description

We are seeking a passionate, collaborative, and process-oriented thinker who is an expert in supply, including driver funnel and engagement to take on the role of Operations manager focused on supply growth across Spain.

The Operations manager will support supply growth/engagement efforts across Spain, from filling the top of the funnel to getting drivers to take their first trips, from improving driver engagement to supply retention. The ideal candidate has an extensive understanding of what happens at each stage of supply, the ability to develop solutions that work for every city, large and small, and strong planning and communication skills to keep large scale projects on track.

What You'll Do / What You'll Need / Bonus Points / About the Team

WHAT YOU'LL DO

  • Shape and lead the growth of the partner-driver community in Spain. Your job will be to ensure that Uber is the ride sharing platform of choice not only for riders, but also for partner-drivers.

  • Create and nourish the relationship with Uber partners. Our relationship with partner-drivers is a partnership that should be maintained and strengthened over time.

  • Set, track and report on partner performance metrics to support and help partners constantly improve their performance.

  • Support product development and improvement, proactively search for new features which could improve a seamless driver experience.

  • Hustle! Execute with Speed and Resourcefulness. Take ownership of Uber's growth in Iberia and do everything under the sun to make sure projects advance.

WHAT YOU'LL NEED

  • +5 years of Consulting, Accounting, Banking or similar background with previous experience using data to drive business decisions.

  • Excellent excel skills, SQL skills preferred.

  • Demonstrated leadership of leading initiatives and projects at your organization.

  • Ability to create, implement and improve scalable operational processes.

  • Startup, fast moving environment mindset.

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