Content Strategist and Copywriter, UberEATS

Uber Overview

Uber is a technology company that is changing the way the world thinks about transportation. We are building technology people use everyday. Whether it's heading home from work, getting a meal delivered from a favorite restaurant, or a way to earn extra income, Uber is becoming part of the fabric of daily life.

We're making cities safer, smarter, and more connected. And we're doing it at a global scale-energizing local economies and bringing opportunity to millions of people around the world.

Uber's positive impact is tangible in the communities we operate in, and that drives us to keep moving forward.

Job Description

Content Strategist and Copywriter, UberEATS

On the UberEATS team, we're on a mission to make eating well effortless for everyone, everywhere. As a content strategist and copywriter on UberEATS, you'll focus on solutions for consumers, drivers, and restaurants, and you'll generate new ideas that transform how people eat. But you won't be at it alone. You'll collaborate with engineers, product managers, designers, researchers, and some of the world's best copywriters and content strategists in a fast-paced, rapidly growing environment—to make magical experiences for people around the world.

We're hiring at all levels to help us build out our premier product design team. Uber has already made more than 310 cities around the world better places to live and work by providing superior transportation choices and greater economic opportunity, but this is just the beginning. We're looking for superb copywriting and content strategists to craft the in-app messaging that help will help our products and brand reach the next level.

The details matter to you

You know every word is important, and that great copy demands great care. You are just as committed to crafting impressive error messages and navigation labels as you are to brainstorming new features and big creative concepts. You understand the nuances of tone, voice, syntax, systematic thinking, and structure, and you polish every line until it shines.

Your writing means business

You create communications to inform and improve user experiences, but more importantly to elicit specific actions that achieve business goals. Your approach is rooted in bottom-line thinking, using analytics to guide creative decisions and support arguments. You can use research and data to help bolster your creative decisions.

You iterate quickly and respect deadlines

When it's time to get locked in, you know how to move quickly while still being meticulous and conscientious in your work. You work through multiple rounds efficiently. And you think all the way through the experience, developing a solid foundation, tinkering, collecting feedback, and refining. You are committed to keeping projects on track while keeping messaging on target.

You dig deep and go broad

Exploration is inherent in your process. You devour research to become a subject matter expert, then you come up with a range of concepts for every initiative. You think through all the strengths and weaknesses of a communication strategy, and have thoughtful answers to every question. If you're presenting five options for a messaging strategy, headline, or microinteraction, you write fifty.

You're equal parts content strategist and copywriter

Clever phrases and creative concepts aren't all you care about. You're passionate about developing sound strategies, determining messaging hierarchies, and developing user experiences that communicate exactly the right notion to the right person at the right time.

You present your work with confidence

Selling your ideas is one of your most impressive skills. You defend what you think is right for the business goals and audience needs, relying on logic and evidence rather than opinion or emotion. With a collaborative spirit that puts the good of the team ahead of your own ego, you listen closely to other viewpoints and consider all feedback. And you use your point of view and the opinions of others to develop narratives that convince people of why you believe in your decisions.

You're skilled in product and UX/UI content

The way you've wielded language for product experiences has made them more intuitive, useful, and delightful. You've created great user-focused nomenclature for navigation systems, clear headings and CTAs that simplify task flows, and memorable microcopy that gets tweeted about. You've weathered release cycles and can share several shining examples of real work you've shipped, describing what you learned along the way.

You know the medium matters

When you write content, you think about how it will be consumed. You understand how desktop vs. mobile, print vs. digital, and push vs. pull affects the way people read and retain information. You're skilled at telling the same story across multiple channels in a way that's integrated, yet optimized for every touchpoint.

Perks

  • Employees are given Uber credits every month.
  • The rare opportunity to change the way the world moves. We're not just another social web app, we're moving real people and assets and reinventing transportation and logistics globally.
  • Smart, engaged co-workers.

Benefits

  • 401(k) plan, gym reimbursement, nine paid company holidays.
  • Full medical/dental/vision package to fit your needs.
  • Unlimited vacation policy; take time when you need it.

Uber is an equal opportunity employer and enthusiastically encourages people from a wide variety of backgrounds and experiences to apply. Uber does not discriminate on the basis of race, color, religion, sex (including pregnancy), gender, national origin, citizenship, age, mental or physical disability, veteran status, marital status, sexual orientation or any other basis prohibited by law.


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