Communications Lead, Malaysia
We're changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we're a part of the logistical fabric of more than 500 cities around the world. Whether it's a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.
For the women and men who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.
And that's just what we're doing today. We're thinking about the future, too. With teams working on autonomous trucking and self-driving cars, we're in for the long haul. We're reimagining how people and things move from one place to the next.
About Communications at Uber
The most successful consumer technology companies are brilliant storytellers, who put their products—as well as the benefits of those products—front and center in every communication.
Our team is responsible for telling Uber's story to the media and third parties: whether it's transforming how we get around town and the lives of people who value independent, flexible work; or cutting congestion in cities by getting more backsides into fewer cars. That's partly about building lasting relationships with the key news outlets and journalists in every country where we operate. It also about being creative in how we tell our story, including the use of social media, as well as working with the public policy team to develop campaigns that make the positive case for reform.
About this Role
We are looking for someone to lead our country communications efforts in Malaysia, based in Kuala Lumpur. You will report directly to the Head of Communications, Singapore and Malaysia. This role will involve:
- Helping develop our relationships with reporters across Malaysia at both a national and city level
- Establishing Uber's brand and and increasing the profile of Uber leadership with the media and third parties in Malaysia
- Working cross functionally, with city leadership and the APAC communication team, to tell our story—and the story of ridesharing—in creative, inspiring ways that resonate with with journalists and on social media.
- Partnering with global and regional communications team members to build communications strategies, and campaigns, that promote and enhance the overall reputation of Uber
What We're Looking For
To succeed you'll need to be:
- A self starter: Uber is a company of entrepreneurs and we want to work with people who enjoy building things from the bottom up too. Stuff changes fast in our world so you'll need to be highly adaptable as well as calm under pressure;
- A great advocate: We're looking for people who can distill complex ideas into simple, but intellectually credible, arguments. You'll need to write well and have the creative ability to tell stories—about our product, people and the ways we're helping to improve life for passengers, drivers and cities.
- A strong campaigner: Smartphone apps are disruptive, and the interests being disrupted are deeply entrenched. We succeed by putting together effective campaigns with third parties on behalf of the passengers and drivers who use the app. That means you'll have a bias for action in everything you do—and a willingness to engage in debates, that can often become heated.
- A team player: Success at Uber depends on the ability to organize different teams (internally and externally) around shared goals. It's why we're looking for well organized people who enjoy working with others to get stuff done—and who can deal with the ambiguity that sometimes comes from working cross-functionally.
Ideally, you would have 10+ years of experience in communications and have spent time living and working in Malaysia. Experience in consumer, product and crisis communications is an advantage. Excellent understanding of the media industry and extensive network of relationships with media and influencers in Malaysia is a must. We are open to people with experience in another walk of life, who intuitively get this stuff and may be looking for a career change. Fluency in English and Chinese or Bahasa Malaysia, both oral and written, is essential.
- Travel easily and in style: employees are given Uber credits every month.
- Gym reimbursement
- Medical/dental/vision package to fit your needs.
- Unlimited vacation policy; work hard and take time when you need it.
Uber is an equal opportunity employer and enthusiastically encourages people from a wide variety of backgrounds and experiences to apply. Uber does not discriminate on the basis of race, colour, religion, sex (including pregnancy), gender, national origin, citizenship, age, mental or physical disability, veteran status, marital status, sexual orientation or any other basis prohibited by law.
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