Claims Administrator

Uber Overview

About Uber:

Uber is a technology company that is changing the way the world thinks about transportation. We are building technology people use everyday. Whether it's heading home from work, getting a meal delivered from a favorite restaurant, or a way to earn extra income, Uber is becoming part of the fabric of daily life.

We're making cities safer, smarter, and more connected. And we're doing it at a global scale-energizing local economies and bringing opportunity to millions of people around the world.

Uber's positive impact is tangible in the communities we operate in, and that drives us to keep moving forward.

Job Description

As an India Claims Administrator, you will investigate reports of accidents/incidents that occur in India in connection with the app. You will also work in collaboration with our third-party business partners with a focus on white glove customer service. You will report to our India Claims Lead in New Delhi. Are you ready to Uber On?!

What you'll do:

  • Manage an inventory of claims to evaluate covered losses and liability exposure, with a focus on auto liability and general liability.
  • Investigate new claims by reviewing first reports of loss and supporting materials to identify appropriate insurance carrier.
  • Prepare first notice of loss to the insurer and work to provide additional information necessary for insurer to make a coverage determination.
  • Follow claims with insurer to facilitate white glove customer service and quick claims resolution.


  • Bachelor's Degree or equivalent.
  • Fluent in oral and written English.
  • Professional capability in Hindi required.
  • 3+ years of liability claims handling experience with strong preference for auto liability.
  • Effective written and verbal communication skills to provide information in a clear and concise manner and to communicate with a variety of individuals.
  • Extremely detail oriented, organized, self starter.
  • Effective analytical skills to gather information, analyze facts and make recommendations.


  • Employees receive free and discounted Uber rides every month.
  • Ground floor opportunity with the team; shape the strategic direction of the company.
  • The rare opportunity to change the world such that everyone around you is using the product you built. We're not just another social web app, we're moving real people and assets and reinventing transportation and logistics globally.
  • Sharp, motivated co-workers in a fun office environment.

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