City Coordinator - Operations, Penang

Job Description

City Coordinator – Operations, Penang

Uber is a technology company. Uber is about applying mobile technology, data-driven decision making, and world-class operations teams to solve a massive, offline problem: urban transport. These are early days. Come join us, and help us build a new fabric for urban logistics that is redefining the way people experience and get around a city.

We are seeking a sharp, personable, highly organised City Coordinator to own Operations in Penang as we grow our presence. This is an opportunity to work with a stellar operations team on the daily functions that are at the core of Uber. Are you ready to launch your career?

Keep reading.

WHAT YOU’LL DO

  • Manage daily operations in Penang
  • Be responsible for management and quality control of contractors
  • Onboard partners onto the Uber system
  • Maintain and organize partner documentation
  • Own partner support interactions and strive to improve them
  • Have the opportunity to lead projects you are interested in
  • Work closely with the driver operations and logistics teams to streamline processes

WHAT YOU’LL NEED

  • Strong undergraduate degree (recent graduates encouraged to apply!)
  • 0-2 years of operations / client-facing management (internships included)
  • Strong communication skills and ability to interact with internal and external partners
  • Superior organizational skills
  • Ability to work autonomously, and own and complete projects
  • Be a problem solver at heart
  • An interest in and passion for Uber

Meet Some of Uber's Employees

Brian M.

Community Management Specialist

Brian makes sure that every Uber user has an amazing experience. He troubleshoots roadblocks to customer happiness and also does outreach to attract new Uber users.

Swathy P.

Operations & Logistics Manager

Swathy is part of the team that is the driving force behind Uber’s transportation options. She helps sign up the drivers, makes sure the vehicles run smoothly, and tackles any logistical bumps along the road.


Back to top