Business Development Representative Manager

Uber Overview

As the Business Development Representative Manager, your role is to be a hands-on leader for the growing lead generation team. As Business Development Representative (BDR) Manager you will develop and grow the BDR / SDR skill-sets to help them progress in their sales careers and serve as the go-to expert in the sales organization for best outbound & inbound pipeline generation practices.

You will serve as a product and industry expert to help the business development team generate qualified leads, grow the sales pipeline, and ultimately help grow our customer base and drive revenue. As the BDR Manager, you will help all members of the team strategize the best way to target accounts and develop new opportunities for our U.S. mid-market and enterprise sales teams. You will provide the BDR team with continuous training to help them overachieve their quota and make recommendations for improvement on phone and email outreach. Finally, you will share best practices with your counterparts in our global offices.

This is hands on manager role; you are expected to excel at sourcing, relationship building, and lead generation and be excited to share your knowledge with the team. You have prior experience leading a team of BDRs, and have intimate knowledge of the challenges BDRs commonly face and best practices as to how to overcome these challenges. You will be an enthusiastic leader who can foster collaboration within the BDR team and across the sales organization.

Job Responsibilities:

  • Recruit, coach, mentor, and motivate a team of SDRs / BDRs to help each individual overachieve quota.
  • Drive pipeline creation through BDR / SDR team.
  • Ensure both inbound and outbound leads are being qualified and pushed the sales cycle efficiently.
  • Identify and make recommendations to help improve productivity, efficiency, and processes.
  • Create, define, and document a repeatable scalable process for generating pipeline as the company grows.
  • Coach the team on best practices for calls and emails
  • Lead by example scheduling inbound and outbound meetings;
  • Develop & maintain BDR / SDR playbook
  • Establish 30-60-90 day plans for BDR roles.
  • Create and deliver accurate analysis on individual/team results and maintain systems to accurately track and report metrics.
  • Ensure a smooth and consistent BDR to AE handoff process
  • Ensure team has accurate and updated records
  • Create cadence for review within team, conduct weekly 1:1s with each team member, and drive career progression paths for team.
  • Work closely with Account Executives, Sales Management, and Sales Operations to ensure lead quality and quantity, alignment with territory strategy, and foster collaboration


  • 3+ years of managing a team of high-performing BDRs/SDRs in an enterprise company.
  • Enthusiastic leader with the ability to inspire others.
  • Deep understanding of generating pipeline through outbound/inbound activity.
  • Experience managing and improving BDR/SDR KPIs.
  • Desire to continuously learn and improve processes.
  • Consistent track record of quota overachievement as an individual contributor or, history of successful performance as a BDR
  • Results oriented, metrics driven track record.
  • Excellent communication skills.
  • Proficient in, LinkedIn Sales Navigator, and YesWare (mail merges/email campaigns)
  • Ability to work on-site in San Francisco, CA

Meet Some of Uber's Employees

Brian M.

Community Management Specialist

Brian makes sure that every Uber user has an amazing experience. He troubleshoots roadblocks to customer happiness and also does outreach to attract new Uber users.

Swathy P.

Operations & Logistics Manager

Swathy is part of the team that is the driving force behind Uber’s transportation options. She helps sign up the drivers, makes sure the vehicles run smoothly, and tackles any logistical bumps along the road.

Back to top