Uber

Account Manager (B2B), Uber Eats - London

1 month agoLondon, United Kingdom

Whether it's a sandwich or a burrito, the Uber Eats team builds technology to connect people with what they want, when and where they want it. Our Territory teams are on the frontline introducing restaurant to Uber Eats and growing our businesses together.

About the Role

Uber Eats is seeking a hardworking account manager to help change the food delivery landscape across the United Kingdom. We are looking for highly motivated individuals who are excited about the food delivery landscape and building long-term affiliations with our restaurant partners.
Our Territory Account Managers drive the development of their specific cities and areas with a sense of growing the operational performance along with outstanding relationship building and gaining the best traction for their partners with their analytical capabilities.
If you believe that you enjoy working in an environment wherein "great minds do not think alike" and can "see the forest and the trees" and above all passionate about the food industry, this is an extraordinary opportunity.

What You'll Do

- Take complete ownership of your restaurant portfolio and drive the business and operational performance
- Identify and initiate new partnership opportunities with the restaurants in your territory
- Build long-term relationships with the restaurant partners and deliver exceptional customer service experiences
- Drive on the ground knowledge and context about the territory you operate into the wider Uber Eats UKI team
- Cross-functional collaboration, wherein you will work closely with various team members to identify high potential partnerships and improve the experience right from the first pitch to the first trip
- Solve complex issues by ensuring our customer service is prioritised and solved efficiently
- Act as an ambassador for the mission, brand, and product of Uber Eats

Basic Qualifications

- 0-2 years of validated experience in Account Management/Sales or any customer-facing roles
- Ability to influence various audiences both internally and externally using strong verbal and written communication
- Ability to adapt to a constantly evolving fast-paced environment
- Highly responsive and data-oriented attitude, able to take initiative and maintain high-quality relationships with all kinds of partners
- Understanding the customer needs and overcoming any challenges the business may face
- Project management and a problem-solving demeanour to adjust to the autonomy of the role

Client-provided location(s): London, UK
Job ID: Uber-102911

Perks and Benefits

  • Professional Development
    • Associate Training Program
    • Work Visa Sponsorship
    • Access to Online Courses
    • Mentor Program
    • Promote From Within
  • Vacation and Time Off
    • Sabbatical
    • Personal/Sick Days
    • Paid Holidays
    • Unlimited Vacation
    • Paid Vacation
    • Volunteer Time Off
    • Paid Family Leave
  • Office Life and Perks
    • Remote Work Opportunities
    • Flexible Work Hours
    • On-Site Cafeteria
    • Employee Resource Groups (ERG)
    • Some Meals Provided
    • Snacks
    • Pet-friendly Office
    • Casual Dress
    • Hybrid Work Opportunities
    • Diversity, Equity, and Inclusion Program
  • Health and Wellness
    • On-Site Gym
    • Fitness Subsidies
    • Wellness Program
    • FSA With Employer Contribution
    • Life Insurance
    • Vision Insurance
    • Dental Insurance
    • Health Reimbursement Account
    • Health Insurance
    • Mental Health Benefits
    • Fertility Benefits
  • Financial and Retirement
    • Performance Bonus
    • Company Equity
    • 401(K)