VidOps Systems Engineer

Twitch is the world’s leading video platform and community for gamers, with more than 100 million visitors per month. We connect gamers from around the world by allowing them to broadcast, watch, and chat with each other. Twitch’s live and on-demand video platform forms the backbone of a distribution network for video game broadcasters including pro players, tournaments, leagues, developers and gaming media organizations. Twitch is leading a revolution in gaming culture, turning gameplay into an immersive video experience. Learn more at

The Video Operations group at Twitch is responsible for the bare metal beneath one of the world's largest live CDN’s. If you understand what that means, you are probably aware of what a great set of opportunities and fun challenges that presents. You will be part of the team to keep the heart and soul of Twitch smoothly humming 24x7, delivering exabits of video to our 10s of millions of users. You will have the opportunity to help level up Twitch’s operational capabilities through automation and project improvements.


  • Driving work around ease of monitoring and reduction of operational overhead
  • Developing tooling and automation around operational tasks
  • Participation in technical architecture review around operations
  • Working closely with Software Engineering teams to deep-dive complex issues
  • Triaging and responding to operational issues
  • Participation in a 24/7 on-call rotation
  • Participation in the change management process


  • Requires strong interpersonal skills
  • Requires excellent verbal and written communication skills
  • Must be customer focused
  • Requires an ability to function largely independently
  • Experience in a technical operations role
  • Requires a deep understanding of Systems
  • Requires strong analytical and problem solving skills
  • Requires an understanding of Networks and Networking
  • Requires programming/scripting experience

Bonus points

  • Advanced programming/scripting experience
  • Experience with Nagios, or other monitoring systems
  • Experience with system provisioning


  • Medical, Dental, Vision & Disability Insurance
  • 401(k)
  • Maternity & Parental Leave
  • Flexible PTO
  • Commuter Benefits
  • Amazon Employee Discount
  • Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages, etc.)
  • Breakfast, Lunch & Dinner Served Daily
  • Free Snacks & Beverages

We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.


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