Technical Operations Manager - Video

You will own the core services that power the operations of the Twitch Live Video Network, including regular maintenance, expansion, troubleshooting, and reliability improvements. You will build the team to keep the heart and soul of Twitch smoothly humming 24x7, delivering exabits of video to our 10s of millions of users


  • Hire, train, and evaluate employees to enhance their performance, development, and work product
  • Drive operational excellence around maintenance and monitoring of video core services
  • Lead technical roadmap assembly and ensure we are focusing on the highest value projects
  • Provide a strong technical voice for your team
  • Implementation and 24/7 operations of high-visibility production critical core services (LDAP, DNS, NTP, Puppet, Service Discovery, etc.)
  • Own and manage the weekly communication of core services roadmap, maintenances, incident remediation, change management policies, and overall performance
  • Lead technical architecture review and planning sessions around core services and integrations
  • Exec level escalation for business impacting events
  • Build resilient, scalable core systems whilst assembling consensus and ensuring alignment across the organization


  • 5 + years experience as an Ops / DevOps engineer
  • 3 + years experience in a technical leadership position with an emphasis on hiring and building a team
  • Excellent verbal and written communication skills (writing sample required)
  • Strong analytical and problem solving skills
  • Capable of clearly articulating expectations and direction to your team
  • Requires strong interpersonal skills and the ability to work with all levels of the organization

Bonus Points

  • A passion for owning large scale core technologies and keeping them compliant with more modern ideas without reinventing the wheel for the sake of it


  • Full benefits, including medical, dental, vision and life 
  • 401(k) savings plan with a company match
  • Catered daily lunch and dinners (and hearty breakfasts three times a week)
  • Unlimited snacks and drinks
  • Monthly in-office massages
  • Corporate gym membership
  • Commuter benefits
  • Flexible time off policy
  • Weekly happy hours and opportunity to attend one gaming event or tournament
  • Top of the line technology to help you build your own workspace

About Twitch

Twitch is the world’s leading video platform and community for gamers, with more than 100 million visitors per month. We connect gamers from around the world by allowing them to broadcast, watch, and chat with each other. Twitch’s live and on-demand video platform forms the backbone of a distribution network for video game broadcasters including pro players, tournaments, leagues, developers and gaming media organizations. Twitch is leading a revolution in gaming culture, turning gameplay into an immersive video experience. Learn more at

We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.


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