Senior System Operations Engineer

You will be part of a brand new team at Twitch focused on the performance and stability of our networks and systems. This team owns the beating heart of Twitch’s Video Platform Live Operations and is staffed 24/7, 365 days a year. This will include regular maintenance, troubleshooting, and reliability improvements. You will keep the heart and soul of Twitch smoothly humming around the clock, delivering exhibits of video to our tens of millions of users.


  • Collaborate with teams across Twitch to create more effective alert resolution processes
  • Influence Video Operations system architecture with limited guidance
  • Solve complex system architecture and business problems with attention to trade-offs between short term team needs and long term business needs
  • Know and understand Linux environments at an expert level
  • Obtain and document detailed knowledge of Twitch system architecture
  • Perform daily, routine and complex system administration/maintenance
  • Ensure continued smooth operations of the global network infrastructure
  • Act as Systems Engineering SME for the local team, providing mentorship and training for more junior team members
  • Participate in a 24/7/365 shift work and/or on-call rotation


  • 10+ years experience as a Systems Engineer or Ops/DevOps engineer
  • Excellent verbal and written communication skills
  • Strong analytical and problem solving skills
  • Willingness to participate in a 24/7/365 shift work and/or on-call rotation

Bonus Points

  • Experience with Puppet, Nagios, Ansible, ElasticSearch, Grafana
  • You can speak intelligently about BGP, MPLS-TE, OSPF, and NetFlow
  • Exposure to AWS services
  • Experience with Time Series Databases and analytics


  • Medical, Dental, Vision & Disability Insurance
  • 401(k)
  • Maternity & Parental Leave
  • Flexible PTO
  • Amazon Employee Discount
  • Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages, etc.)

Twitch is the world’s leading video platform and community for gamers, with more than 100 million visitors per month. We connect gamers from around the world by allowing them to broadcast, watch, and chat with each other. Twitch’s live and on-demand video platform forms the backbone of a distribution network for video game broadcasters including pro players, tournaments, leagues, developers and gaming media organizations. Twitch is leading a revolution in gaming culture, turning gameplay into an immersive video experience. Learn more at

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