Data Analyst - Developer Experience Team

Data is central to Twitch’s decision-making process, and analysts are a critical component to evangelize data-driven decision making in all of our operations. As an analyst at Twitch, you will be in on the ground floor with your team, shaping the way product performance is measured, defining what questions should be asked, and scaling analytics methods and tools to support our growing business, leading the way for high quality, high velocity decisions for your team.

For this role, we’re looking for a data analyst who will assist our Developer Experience team. The Developer Experience team’s mission is to help game creators make better games with Twitch, and help ecosystem developers create tools that make streaming easier and more engaging. A couple of our successful products include drops and extensions.Your role on the team is to level up the Developer Experience stakeholders and guide them towards better decision making from the available data. In a typical week or month, you will be responsible for data instrumentation, dashboard/report building, metrics reviews, and ad hoc analysis.

Responsibilities

  • Evangelize data knowledge and insights: manage communications with your stakeholders and other teams, collaborate with both technical and non-technical colleagues to complete data projects and ensure all parties can use the insights to further improve. 
  • Maintain a customer-centric focus: strive to be a domain and product expert through data, develop trust amongst your peers and stakeholders, and ensure that your team has access to data to make decisions.
  • Prioritize and execute in the face of ambiguity: work with stakeholders and mentors to distill the problem, adapt your tools to answer complicated questions, and identify the trade-offs between speed and quality of different approaches.
  • Create analytical frameworks to measure team success: partner with cross-functional teams to define success metrics, create approaches to track the data and troubleshoot errors, quantify and evaluate the data, then develop a common language for all colleagues to understand these KPIs
  • Support data processes - provide the team with ad-hoc analysis, automated dashboards, and self-service reporting tools so that everyone gets a good sense of the state of the business

Requirements

  • Exceptional SQL skills. Your ability to tap into our data pipeline will be the key to your success
  • Data Fluency - You can use data to help someone understand their business performance
  • Analytical Toolkit - You can use different methods to analyze results, including time series analysis, experimental design, and data visualization
  • Statistics knowledge and hypothesis testing experience
  • 2+ years of industry experience in a data role of a relevant field

Bonus Points

  • Technical background and programming experience
  • Experience developing dashboards using d3.js
  • Passion about online communities, games, and Twitch

Perks

  • Full benefits, including medical, dental, vision and life 
  • 401(k) savings plan with a company match
  • Catered daily lunch and dinners (and hearty breakfasts three times a week)
  • Unlimited snacks and drinks
  • Monthly in-office massages
  • Corporate gym membership
  • Commuter benefits
  • Flexible time off policy
  • Weekly happy hours and opportunity to attend one gaming event or tournament
  • Top of the line technology to help you build your own workspace

Twitch is the world’s leading video platform and community for gamers, with more than 100 million visitors per month. We connect gamers from around the world by allowing them to broadcast, watch, and chat with each other. Twitch’s live and on-demand video platform forms the backbone of a distribution network for video game broadcasters including pro players, tournaments, leagues, developers and gaming media organizations. Twitch is leading a revolution in gaming culture, turning gameplay into an immersive video experience. Learn more at: http://twitch.tv

We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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