Sr. Software Engineer - Productivity Tools


Because you belong at Twilio

The Who, What, Where and Why


Twilio is looking for a Senior Software Engineer with a passion for building systems and tools to help us increase the development velocity and quality of software produced at Twilio. You will design, build, evolve and operate tools, frameworks and infrastructure to increase the productivity of developers. Our solutions codify software evolution best practices and minimize cognitive load for developers. You bring experience with scalable and industry leading practices and tools to enable continuous integration and delivery for organizations. Even better, you have expertise with build frameworks, artifacts management systems and containerized development environments, and you have transitioned a fast moving engineering organizations from release nightmares laden with manual steps and gates to fully automated release bliss!


A great day for you would be working alongside a small but collaborative team building APIs, web interfaces and command line tooling to maximize the throughput of Twilio’s product engineers. In doing so, pushing tooling and infrastructure code that streamlines and eliminates mundane activities of hundreds of software developers and provide insights into the organization’s efficiencies and bottlenecks. At the same time, you will be helping more junior developers by mentoring them, providing guidance, and positively influencing their careers.


The Productivity Engineering team is helping twilio’s engineering team to scale. We ensure that the more developers twilio hires the faster the team can ship high quality products with confidence.

The Productivity team develops and operates the company’s infrastructure for source code management, build, artifact management, test and workflow automation infrastructure. We also provide insights into an engineering team’s ability to deliver software changes quickly and with confidence.

Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. The Productivity Engineering team plays an integral role in guiding the Twilio engineering teams on how to deliver an world class platform that allow our developer community to meet their communication needs.

Twilio is truly unique; we are a company committed to your growth, your learning, your development and your entire employee experience.  We only win when our employees succeed and we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion and innovation and we want you and your ideas to thrive at Twilio. Come join us.   


This position will be located in either of our beautiful offices at 375 Beale Street in San Francisco or 399 W. El Camino Real in Mountain View.  You should expect the normal perks: catered meals, snacks, game room, ergonomic desks, weekly massages etc. What you will also get to experience is a company that believes in small teams for maximum impact; that strives to balance work and home life, we know this is a marathon not a sprint; that builds an inclusive culture where we want all of our people to be comfortable and thrive.  We seek out people who live by our values, who are challenged by problems, empower others to thrive, people who can draw the owl and not be beholden to one playbook.

Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status and operate in compliance with the San Francisco Fair Chance Ordinance.

See Inside the Office of Twilio

Launched in 2008, Twilio simplifies business communication across applications—supplying developers with the highly competent tools needed to develop customer-centric phone, VoIP, and messaging systems on its global cloud API platform. From online restaurant bookings to tech support call center networks, Twilio's flexible technology lets companies construct personalized business solutions that enhance customer-service interaction and profitability.

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