Financial Analyst, Sales & Marketing

Because you belong at Twilio

The Who, What, Where and Why

Twilio is seeking a Financial Analyst to join our Sales Finance team in San Francisco to be a strategic business partner. This role will be highly visible, helping guide the investments fueling Twilio's Go-To-Market strategy focusing on marketing, support, and partners on a global basis. You'll primarily partner with the business management and budget owners, and be responsible for reporting, forecasting, and analyzing all aspects of departmental operating expenses and its impact on revenue. You will also partner with senior executives to help them manage their hiring and program spend investments. Additionally, you’ll collaborate with the rest of the FP&A team on crafting the consolidated P&L, recommending high ROI activities, process improvements, generating budget vs actual analysis, and completing other ad hoc projects.


This is a highly visible role, and the successful candidate is someone who:

  • Can bring strong financial and analytical skills to a collaborative team-based working environment.
  • Has 3+ years' FP&A experience, preferably in a high, growth SaaS environment.
  • Excels at juggling multiple priorities, is eager to make an impact on the business, and motivated to tackle complex problems.
  • Takes pride in their work’s integrity, quality, and accuracy.
  • Is able to build professional relationships within the business that will be critical to their success.
  • Is a results-oriented individual with a "can do" attitude, and is comfortable asking questions.


As a Financial Analyst, you will:

  • Get to know and help shape how we manage our business.
  • Develop financial models and operating budgets for the marketing, support, and partners to help scale the business, plus variance analysis and other various projects.
  • Drive excellence in data quality, work on complex tasks, and be the source of truth on how our business is performing in key areas.


Twilio is a complex, high-growth, and quickly evolving business. The Finance team is central to Twilio’s decision making process and the Sales Finance team guides company investment decisions to maintain Twilio as the platform to fuel the future of communications. As a Financial Analyst, your ability to identify and communicate trends, opportunities and problems--and more importantly, recommend a course of action--will play a critical role in charting Twilio’s future.

Twilio is truly unique; we are a company committed to your growth, your learning, your development and your entire employee experience.  We only win when our employees succeed and we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion and innovation and we want you and your ideas to thrive at Twilio. Come join us.  


This position will be located in our beautiful new office at 101 Spear Street in the Rincon Center in San Francisco. You will enjoy our incredible perks: catered meals, snacks, game room, ergonomic desks, massages, Wednesday Night dinners, bi-weekly All Hands and more. What you will also get to experience is a company that believes in small teams for maximum impact; that strives to balance work and home life, that understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves. We seek people who naturally demonstrate our values, who are challenged by problems, empower others to thrive, people who can draw the owl and not be beholden to one playbook.

About us:

More than 2 million developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, and video by virtualizing the world’s telecommunications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer's toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers. Founded in 2008, Twilio has over 1,000 employees, with headquarters in San Francisco and other offices in Berlin, Bogotá, Dublin, Hong Kong, London, Madrid, Mountain View, Munich, New York City, Prague, Singapore and Tallinn.

Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status and operate in compliance with the San Francisco Fair Chance Ordinance.

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