Data Architect


Because you belong at Twilio

The Who, What, Where and Why


Twilio is growing rapidly and seeking a Data Architect to be a key leader in the governance, management and stewardship of data across the organization. This role will work with legal, security, engineering and sales to help understand and track the flow of data throughout Twilio and across third party systems. Reporting to the VP of Architecture, this position is critical and will help Twilio maintain its focus on customer trust through careful data management and protection.  


Twilio is looking for a leader with a demonstrated track record of managing data at large global organizations

  • 5-7 years of management experience
  • Direct experience supporting compliance initiatives such as HIPAA, GDPR or PCI
  • Extensive experience designing schemas, data flows and data object models.
  • In depth knowledge of SQL and NoSQL data storage systems
  • Experience with Data Mining, Data Analytics (running SQL queries and generating reports) and business process design
  • Bachelors/Masters degree required, or equivalent experience.


As Data Architect, you will:

  • Document the data topology in use at Twilio today
  • Map the flow of data within the Twilio products and across third party systems such as SFDC, marketing automation systems and more.
  • Work with Security and Legal teams to understand compliance and protection requirements.
  • Help define overall governance of data to maintain our customers trust.


Trust is the number one priority at Twilio. The Data Architect will be the key executive to help tie all of the teams together in regards to data. This individual will help us maintain the integrity of our data will enabling us to make use of that data for new product initiatives such as Machine Learning.

Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development and your entire employee experience.  We only win when our employees succeed and we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion and innovation and we want you and your ideas to thrive at Twilio.


This position will be located in our office at 375 Beale Street in San Francisco. You will enjoy our office perks: catered meals, snacks, game room, ergonomic desks, massages, Wednesday dinners, bi-weekly All Hands and more. What you will also get to experience is a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience,  understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves.

About us:

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status and operate in compliance with the San Francisco Fair Chance Ordinance.

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