Systems Engineer (TGS)

Trustwave Government Solutions is a leading provider of data security and compliance services to the U.S. Federal government. Our team of security experts, ethical hackers and researchers, enables our government partners to transform the way they manage their information security and compliance programs results to ensure each customer receives valuable outcomes at the best value. The agencies we work with benefit from our collaborative, innovative approach to meeting their unique needs. We listen carefully and respond nimbly. Our solutions combine industry best practices with customized technology to ensure quality and integrity.

Trustwave Government Solutions, a globally trusted brand for Internet security and compliance, seeks a highly motivated and technically skilled Pre-Sales/Systems Engineer. The successful candidate will be the primary technical resource throughout the sales process. Core duties include proposing, designing, and presenting technical solutions that address a customer’s business and technical requirements. 

Key Responsibilities:

  • Proactively and effectively identify customer needs, understand business issues and drivers behind specific request
  • Build and deliver custom presentations and demonstrations to customers and prospects by matching specific client business requirements into effective technical solutions
  • Possess the knowledge and expertise of Trustwave solutions & services
  • Work closely with Product Marketing and Management teams to stay current on all Trustwave product features and offerings
  • Provide input to Product Marketing on client needs and industry trends for product enhancements
  • Assist in the preparation of RFP responses and deliver technical and sales oriented presentations to customer’s technical staff and senior management
  • Recognized as technical point of contact and technology/market expert by customer
  • Maintain high level knowledge of competitive product lines, especially as it relates to technical strengths and weaknesses of the competitor's products
  • Provide continuous knowledge transfer to the sales force regarding technical aspects and benefits of Trustwave’s products and services


Education, Experience and Requirements:

  • Significant professional experience in a sales engineering, technical account management or professional services role, focused on supporting sales to Enterprise accounts
  • Travel up to 30% to client sites, industry events and trade shows
  • Strong communications skills for product demonstrations and presentations to technical, non-technical and reseller audiences
  • Excellent written skills for RFP responses, proposals, pricing, and gathering technical requirements
  • Ability to understand and solve complex technical challenges
  • Self-motivated to follow customer questions to closure
  • Ability to drive RFP/RFI response process
  • Experience in building and maximizing territory for revenue growth
  • Strong knowledge and experience in one or more of the following technical domains:
    • Data Security
    • Network Security
    • Application Security
  • Experience with Managed Security Services strongly preferred
  • Extensive knowledge in the use and configuration of multiple operating systems
  • Knowledge in the use and configuration of relational databases. e.g. MySQL, MS SQL Server, Oracle, IBM DB2, or Sybase ASE)
  • Knowledge in the use and configuration of various security countermeasures and industry practices
  • Knowledge of other security technologies helpful, e.g. DLP, SIEM, NAC, WAF, NGFW
  • Prefer candidates with one of more of the following certifications: CISSP, CISA, CISM, GIAC, or QSA (Trustwave will pay for and provide bonuses for employees to achieve these certifications as well.)


We prefer college-educated applicants, but at minimum, high school diploma or equivalent is required for employment.


Trustwave Government Solutions is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.


To All Agencies:

Please, no phone calls or emails to any employee of Trustwave Government Solutions outside of the Talent Acquisition team. Trustwave Government Solutions’s policy is to only accept resumes from agencies via the Trustwave Government Solutions Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Talent Acquisition team. Any resume submitted outside of this process will be deemed the sole property of Trustwave Government Solutions and in the event a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid.


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