Ensure the operational availability and efficiency of the SOC systems and infrastructure
Manage and fine-tune SOC systems and infrastructure
Configure and troubleshoot security infrastructure devices.
Prepare and document standard operating procedures and protocols.
Identify and define system security requirements.
Advise external and internal parties on problems regarding security infrastructure or
Problem resolution within SLA time frame.
Manage and handle customer’s change request on Managed devices.
Conduct training for new deployed systems in SOC
Provide reports for Daily & Monthly Device Healthcheck, Monthly Maintenance,
Daily/Weekly/Monthly Problem, and Monthly Infrastructure Maintenance SLA fulfilment.
Qualification and Experience
Minimal 2 years of relevant working experience in SOC as a SOC engineer with hands-on experience in SIEMS and SOC systems
Familiar with SOC processes
Minimally possess a Diploma in Information Technology / Computer Engineering
Knowledge and Technical Skills
Hands-on experience in the setup and writing of SIEMS correlation rules
Hands-on experience in the provisioning and interpretation of log and network packet
Strong foundation in Internet protocols (TCP/IP) and routing protocol
Hands-on experience in Unix/Linux/Windows administration, virtual machine, storage &
backup system, network & security management
Strong foundation in security threat and attack countermeasure
Analytical problem solving and troubleshooting skill
Effective time management and organizational skill
Effective communication skill
Experience in vendor management
Hands-on experience in the design, implementation and management of SOC
We prefer college-educated applicants, but at minimum, high school diploma or equivalent is required for employment.
Trustwave is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
To All Agencies:
Please, no phone calls or emails to any employee of Trustwave outside of the Talent Acquisition team. Trustwave’s policy is to only accept resumes from agencies via the Trustwave Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Talent Acquisition team. Any resume submitted outside of this process will be deemed the sole property of Trustwave and in the event a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid.
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