SME Sales Representative

Trustwave helps businesses fight cybercrime, protect data and reduce security risk. With cloud and managed security services, integrated technologies and a team of security experts, ethical hackers and researchers, Trustwave enables businesses to transform the way they manage their information security and compliance programs. Trustwave delivers automated, efficient and cost-effective threat, vulnerability and compliance management. Trustwave is headquartered in Chicago, with customers in 96 countries. For more information about Trustwave, visit

At Trustwave, SME Sales Representatives are responsible for driving new and existing business within an assigned geography or vertical. This is a quota carrying and revenue generating position that reports directly to a Sales Team Manager. This role involves complex selling within a sales cycle period.

The SME Sales Representative performs the following duties and responsibilities:
Proactively target new customers through cold calling and lead generation campaigns by phone calls and emails
Schedule sales meetings with new clients on a weekly basis
Ensure all customers are on an active Trustwave contract
Build and create constant pipeline of prospect customers to scope
Participate in cold call, role play, activities and shadow cold calls with colleagues
Develop relationships with prospect customer contacts
Work closely with existing customers to align their business needs with Trustwave solutions and identify cross-sell and upsell opportunities to drive revenue growth
Work closely with Channel & Alliance teams to identify new opportunities and help facilitate new solution programs
Utilize additional sales resources to target and identify new business targets
Utilize database to accurately reflect pipeline and account activity
Facilitate proposal review process for new business opportunities

Skills & Experience Requirements:
Must be a Self-Starter with a highly entrepreneurial spirit
Professional experience is preferred
Experience with high call volume is preferred
Strong oral (phone) and written (email) communication skills
Ability to multi-task
Strong organizational and follow up skills is preferred
Deadline and detail oriented
Experience or knowledge of the Information Security industry is highly desired
Excellent problem-solving skills
Excellent proficiency with Microsoft Office programs
Experience working with a Customer Relationship Management tool is preferred, expertise with is highly desired

We prefer college-educated applicants, but at minimum, high school diploma or equivalent is required for employment.
Trustwave is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

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