Account Manager SMB for the UK market
To support Trustpilot’s rapid expansion, we’re looking for a talented Account Manager SMB for the UK market. You will join our Customer Success team with a specific focus on cultivating and growing our UK accounts.
You will be responsible for renewing our existing customers’ yearly subscriptions, driving product upsells and fostering long-term relationships within the English market.
The role as Account Manager means different things in every company. At Trustpilot the best UK Account Managers are:
- Native or fluent proficiency in English
- Experienced and have at least a year of commission based sales experience
- Driven to upsell, renew and increase contract values
- Able to excel in a role which is 100% phone based, and see the correlation between phone activity and customer success
- Focused on ensuring that their customers are happy, using the service and have any issues dealt with promptly, confidently and correctly
The ideal candidate is proactive, passionate, and has knowledge about e-commerce, online reviews and Trustpilot. Also, you are able to demonstrate shortly and succinctly how and why you would be the ideal candidate for this job in the application
We offer you
- A key part of an exciting international growth journey
- Great colleagues and a social working environment
- Nice location in central Copenhagen
- Competitive salary
Interested in learning more about Trustpilot? Check out our website www.trustpilot.com. If you are also interested in learning more about the Trustpilot culture, then check out our company page on The Muse
If you see yourself in this role, submit your application in English by clicking below, and make sure to upload a personalized cover letter, in which you describe why you would be our ideal Account Manager.
Trustpilot is a global, online review community that builds trust and increases transparency between consumers and businesses. Currently boasting more than 22 million consumer reviews of 130,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Trustpilot’s community is live in 27 countries and more than 10,000 consumers sign up to Trustpilot every day. The platform also helps businesses generate insights through customer review data analytics. This can be used to continuously improve business operations, increase customer satisfaction and drive innovation. By enabling businesses to engage directly with customers, Trustpilot aims to set new global standards in consumer to business dialogue.
Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, UK, France, Germany and the Netherlands, as well as the US. With offices in Copenhagen, London, New York, Denver, Berlin and Melbourne, Trustpilot’s 500+ employees represent 40 different nationalities. Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, UK, France, Germany and the Netherlands, as well as the US. With offices in Copenhagen, London, New York, Denver, Berlin and Melbourne, Trustpilot’s 500+ employees represent 40 different nationalities.
Back to top