Data Scientist (Chicago)

About us:

Trunk Club, a Nordstrom Company, is a Chicago-based personalized styling service for men and women, offering both virtual and in-person shopping options. Shoppers can visit Trunk Club’s retail Clubhouses in Boston, Charleston, Chicago, Dallas, Los Angeles, New York City, Washington D.C., for an in-person styling session or custom fitting for any occasion. For those who prefer an at-home experience, Trunk Club offers a virtual styling option, where a personal stylist sends a curated trunk of clothing to their home based on the customer’s style, fit, and lifestyle preferences.

Working for Trunk Club:

When you join Trunk Club, you join the Nordstrom family. Our fast-paced and entrepreneurial environment is paired with the strong history and experience of a retail legacy. We have access to some of the greatest minds in retail and technology and are constantly creating innovative strategies to develop the ultimate apparel solutions. We welcome your adaptability, your curiosity, and your passion to contribute to our unparalleled shopping experience! 

Why is Data Science important at Trunk Club?

At Trunk Club, we develop models that enable the business to make data-driven decisions, from whom marketing targets for re-engagement credits to which merchandise should be shoppable for a given customer.  Our stack makes it easy and painless to turn an algorithm into an API and run follow-up A/B tests using a range of multivariate models at your disposal.   Every team relies not only on the data we collect, but more importantly in the clever ways that present it to every in our experience.

Data Science helps drive Trunk Club.  Ever member helps inform the company on the best ways to grow and change.  You will have autonomy to collaborate with every team and be directly connected to decision makers without bureaucracy.

What type of work will the Data Scientist perform?

• Develop and maintain Machine Learning infrastructure that powers our ranking models, member apps, inventory classification, etc. Our preferred language is Python and you'll regularly be working with real-time information from Kafka streaming systems.

• Research, develop, and implement predictive algorithms using various regression techniques, deploying them as real-time APIs in our micro-service infrastructure.

• Utilize Natural Language Processing to understand text content across products, including reviews and interactions between users, stylists, and products.

• Use Computer Vision (OpenCV) for image content analysis of novel and existing clothing items: classification, quality, attractiveness, similarity, extraction of features for ranking models.

• Identifying suspicious transactions and malicious users for Fraud. Can you beat SaaS fraud platforms?  We’re betting so.

• Determining the optimal inventory levels to help us effectively manage inventory needs while meeting revenue goals.

• Use a range of clustering techniques to identify latent clusters of customers based on purchases, demographics, styles, etc.

• Brainstorm and skunkworks new tools to help minimize the risk of experimenting with new algorithms. 

We care about the following experience:

• Industry experience building and product ionizing Machine Learning systems from initial analysis to product and actionable insight.

• Ability to explain underlying mathematics of machine learning systems.

• Strong programming ability (Python, consideration given for R).  Our team is responsible for delivering actionable insights and enabling data driven decisions.  Candidate must be able to build out an API driven by classical statistics or machine learning when applicable.

• Knowledge of Bayesian probability and application of Bayesian methodology to common data science problems.

• Previous experience with experimental design (Previous research experience is a plus).  Knowledge of when to use the most appropriate analysis (e.g., ANOVA vs. multi-level modeling) and common problems with datasets (e.g., heterogeneity and unbalanced designs).

• Strong SQL experience.  We interact with the BI and Data Warehouse team using MS SQL Server, Postgres, and Redshift.  Candidate must be able to explain complex joins and sub-queries if asked and explore a database on the fly.

• Strong presentation and communication skills.  Our insights drive the business and without the ability to explain those insights accurately but without jargon, we fail.  Previous experience presenting or lecturing to large groups is a plus.

• Able to operate semi-autonomously to accomplish various business needs before a given deadline.  You are given lateral movement and must use that time wisely.

• Highly agreeable and able to take constructive criticism well.

• Master’s in quantitative discipline or equivalent experience. Ph.D. preferred.

Meet Some of Trunk Club's Employees

Tyler J.

Sales Support Team Lead

Tyler is a lead on the team that manages all of the behind-the-scenes operational functions at Trunk Club in order to help associates make every customer interaction seamless.

Jade C.

Inside Sales / Customer Relations Stylist

Jade's main focus is to provide Trunk Club's members with an all-around excellent customer experience no matter where they're located across the U.S.

Back to top