Training Coordinator

Job Description

True Value Company, a global wholesaler serving retail locations in 60 countries, has an immediate need for a Training Coordinator.  You will play a meaningful role in coordinating the training for both internal associates and customers of True Value.  Being an outgoing self-starter and enjoying interpersonal encounters are critical to the success of this role.  Are you ready to connect, inspire and create compelling training experiences?

Join True Value University (TVU) and assist in bridging the gap for associates and customers professional development.  As a training coordinator, you can make an immediate impact and jump in with both feet supporting all aspects of training.  The TVU team is very creative, fun and committed to a pursuit of excellence. 

Joining True Value offers a culture that:

  • Embraces personal and professional growth
  • Recognizes diverse perspectives
  • Provides competitive compensation while balancing your work-life needs

Your Value = Our Value. True Value.

Position Description

Adventure on and check out the daily responsibilities expected:
  • Acts as the first point of contact for training inquiries from customers and associates via phone, email and in-person. Is able to determine training needs and troubleshoot any technical issues
  • Creates and organizes training events including securing training locations, instructor/vendor management, room set up, AV equipment, shipment of training materials, participant materials, handouts, name tags, rosters, sign-in sheets, training evaluation forms, catering, and hotel arrangements, if necessary. Also, creates written communication materials including descriptions and marketing materials for training events as appropriate
  • Ensures documentation and reference materials are current, standardized, organized and appropriately accessible in a centralized location
  • Manages all aspects of LMS including logging all training into LMS, managing enrollment, evaluations, reporting and overall improvement of system. Manage course catalog which includes online, regional and webinar based training. Provide feedback reporting to program participants and management
  • Travel is required to semi- annual trade show. In this role managing logistics, materials, speakers, and working a booth is required. Physical requirements include: long distance walking, ability to lift up to 25 pounds and able to stand on feet up to 12 hours in a customer facing role
  • Experience with LMS required, Cornerstone OnDemand is a plus. Proficient with Microsoft Office (strong Excel and Powerpoint skills). SharePoint experience is a plus
  • Other duties as assigned


Position Qualifications

Minimum Type and Years of Related Experience:
  • Three to five years of related experience required
  • Experience with LMS required, Cornerstone OnDemand is a plus. Proficient with Microsoft Office (strong Excel and Powerpoint skills). SharePoint experience is a plus
Minimum Education Requirements:
  • Bachelor's degree in Human Resources/Learning & Development or equivalent work experience

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.


Meet Some of True Value Company's Employees

Jackie R.

Business Advisor

Jackie helps True Value’s Field Team grow by assisting the company’s stores with retail, merchandising, pricing, and marketing techniques in order to maximizes sales.

Keesha C.

Product Merchant & Buyer

Keesha tracks market trends to create, select, and procure assortments in the Home Appliance Department for members to purchase for their stores.


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