Senior Art Director

SmarterTravel, a TripAdvisor Company, offers travelers a portfolio of travel sites to help them find the right trip at the right price.  We are a team of passionate professionals who push and drive and innovate like a start-up, but we also have a track record of success and we benefit from being a part of a large, public company.

Senior Art Director

We are looking for a Senior Art Director to provide exceptional digital design solutions and improve the existing creative design and user experience processes for three of our travel websites, Cruise Critic, Family Vacation Critic and IndependentTraveler.com, located in Ewing, New Jersey. 

The right candidate will wear multiple hats, working alongside a multi-talented team of developers, designers and product managers to not only execute top-level designs, but also elevate our processes and strategy through the expert use of data and technology. We seek someone who enjoys and excels at providing original design concepts, translating business problems into clear tasks, articulating creative concepts and rationale to others, interpreting feedback from stakeholders, and incorporating this feedback into their designs.

This role is based in Ewing, NJ and reports to Director, Product Development. 

  • What You’ll Do
  • Help define and implement design vision, guidelines, and process so that we can scale with our aggressive growth initiatives
  • Be an innovative problem-solver who can spot opportunities for efficiencies in the design project management space
  • Manage Senior UX Designer; mentor design team
  • Partner with Product and Development teams to translate business and user goals into designs that deliver results
  • Initiate appropriate projects, field incoming requests and prioritize work amongst the design team as needed
  • Quickly convert ideas into design artifacts; propose and execute creative solutions to design challenges
  • Collaborate with stakeholders and peers for user centered design problem solving
  • Rapidly produce multiple possible approaches for internal review and usability testing.
  • Help colleagues define product requirements through collaborative brainstorming and high-level wireframes
  • Create an environment that promotes healthy risk taking 

What We Seek:

  • 8+ years of industry experience in the design field
  • Ability to flex between hands-on work and strategic contribution
  • Previous web and mobile experience in the e-commerce space 
  • Bachelor’s or Master’s degree in related field
  • Strong digital perspective and ability to collaborate with our development team
  • Experience managing complex design projects with multiple contributors and stakeholders
  • Human Centered Design approach in solving user needs with deep customer empathy
  • Experience designing in an Agile environment
  • Experience working across multiple media, devices, and experiences
  • Master at user experience design and user research
  • Strong sense of graphic design and brand visuals
  • Strong time-management skills and ability to prioritize
  • Knowledge of the tools and techniques we employ, including but not limited to Adobe Creative Cloud, Adobe Analytics, UserTesting.com, etc.
  • Experience balancing creative and analytical design goals
  • Understanding of front-end/UI technologies such as Javascript, HTML, CSS a plus
  • Familiarity with travel industry concepts, practices and procedures a plus
  • Sense of humor.

At SmarterTravel, we have built an open & collaborative environment and we hire the people we want to work with (not just the ones with the right qualifications), but who also think different to us and challenge the status quo.  We empower people, giving the support and autonomy needed to succeed.  We embrace data to make decisions and overcome obstacles.  We choose speed over perfection, but not at the expense of quality.  We do what we do well, but we’re always looking to make it better.  Let us know if you’d like to help.

SmarterTravel is an equal opportunity employer and evaluates applicants regardless of an individual’s age, race, color, gender, religion, national origin, sexual orientation, disability, veteran status, or musical preferences. We think a diverse team builds a better product.

*** This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization. ***

*LI-TW1


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