Contact Center Sales Agent - German Speaking

CONTACT CENTER AGENT - German Speaking (Contractor)

Job description

Based in our Las Vegas office, the Call Center Phone Agent will be responsible for being the “voice” of Viator.com. You will be assisting customers with all their tour needs in real time. You will also coordinate with tour operators to ensure an efficient operation for them and a memorable experience for our customers. The successful candidate will be able to multi-task and problem solve while meeting deadlines on a daily basis. This is a great opportunity for a person who would like to join a dynamic and growing online business with a global focus.

Desired Skills and Experience

Must be flexible in schedule (e.g. 3am 4am-5am Start Times)

Excellent Communication Skills

Phone Sales ability is highly preferred Experience working in call center environment

Experience in sales

Proven problem solving skills

Fluent computer navigation skills

Proven level of creativity and latitude expected

Ability to work accurately under pressure and meet deadlines on multiple projects

Strong team player with the ability to work within a close environment

Positive, ‘can do’ attitude

Absolute fanatical attention to detail

Fluency in German speaking, reading, and writing

*This is a sales/customer service position with a high quantity of time spent on the phone.

Training is 4 weeks.


Meet Some of TripAdvisor's Employees

Sanjay V.

Senior Director Of Product, Restaurants & Attractions

Sanjay oversees every aspect of restaurant and attraction page interaction and information creation to gauge what works for TripAdvisor’s 350 million monthly visitors.

Jennifer R.

Sales Executive

Jennifer focuses on constantly bringing new clients onboard TripAdvisor’s advertisement platforms, maintaining individual client relationships and retaining each company’s business year after year.


Back to top