Billing Dispute Analyst


Billing Dispute Analyst

The Billing Dispute Analyst is responsible for ensuring accuracy and timeliness of aged disputes, which include escalations from the Billing department, reconciling high risk customer accounts and in accordance with client contracts and company policy.


  • Work with collectors to resolve aged disputes for invoices over 90 days
  • Resolve escalations from Billing Resolution team/Billing
  • Reconciliations of high risk accounts
  • Ad hoc administrative functions as related to (Testing, Migrations, Reporting)
  • Processing Collector Adjustment Approvals
  • Completing special projects as needed


  • Bachelors degree in Finance or Accounting form a (DePaul, Northern University, Northern Iowa)
  • 1-3 years business experience in a Finance role
  • Oracle EBS, Zuora and Salesforce experience preferred
  • Superior technical skills – MS Office (especially Excel), ERP system skills
  • Proven ability to work independently, while maintaining strict deadlines
  • Analytical and problem solving skills
  • Proven to be resourceful
  • Strong written and verbal communication skills
  • Advanced in MS Excel (IF statements, Macro, V-lookup, Pivot Tables)


Back to top