Sr Advisor

Responsibilities:

We are looking for a seasoned professional with mastery of a wide range of consumer lending industry practices, products and functions through the entire customer life cycle. This role drives thought leadership in two ways: first, the incumbent manages sophisticated research initiatives aimed at understanding why consumers behave the way they do with credit, what external forces influence that behavior and what lenders need to know to manage the risks and opportunities associated with that behavior. Second, this role provides critical assistance to the Sales team in presenting advanced concepts to customers, and in exploring customer challenges across products/business units/functions, all while helping elevate the level and relevance of discussions that our Sales team has with customers. This role serves as a consumer lending product, industry and business process expert for the Sales force and for our customers. In short, you motivate our customers to see us as a trusted partner instead of a vendor. You will accomplish this through a variety of direct and indirect customer engagement vehicles.

How you'll contribute:

  • As an expert on consumer credit, you will drive research and analysis projects around complex market dynamics, including ideation, study design, results analysis and final publication.
  • You will evaluate those dynamics and their impact on customer needs, and translate those insights into actionable strategies and revenue-generating solution sets.
  • You will support our sales teams through consulting as a lending industry expert, helping our clients identify and address emerging challenges and opportunities in the marketplace.
  • You will help educate our sales teams on consumer lending concepts, including consumer behavior dynamics, regulatory issues, economic forces, risk and marketing drivers, and more. You will support the development of- and lead efforts to improve sales fluency and sophistication when discussing industry concepts and trends across a range of lending concepts and functions.
  • You will represent qualified expertise and immediate credibility on joint sales calls with acceptance as the subject matter expert, quotable resource and as the acknowledged industry consultant. In doing so, you will establish strong customer relationships built on trust, credibility, integrity, mutual respect and a sense of shared purpose.

What you'll bring:

  • You will draw on your experience in consumer lending to drive thought leadership initiatives.
  • You are highly credentialed, with several years of experience in increasingly senior roles at multiple financial institutions and/or consulting firms.
  • You are also highly educated, with an advanced degree in business, statistics, operations research, finance, banking, or another related field.
  • You have an innate, unquenchable curiosity to understand why consumers behave the way they do.
  • You have tenacity—finding the answer to a difficult question is a challenge you enjoy.
  • You do not let obstacles hinder you; rather, you find innovative approaches to resolve, overcome or otherwise avoid those obstacles.
  • You are a senior leader and can drive complex projects with minimal supervision.
  • You are adept at managing a team of contributors to an initiative and maintaining their enthusiasm, even when they don't report to you.
  • You are comfortable in the role of a mentor, training junior analysts how to think about the consumer lending business and how to tackle complex questions analytically and systematically.
  • You are skilled at evaluating data and summary statistics to find the underlying insights, and to guide a research project in the most fruitful direction. It is a big plus if you can actually perform analysis yourself, with experience manipulating large datasets using SAS, R, or other analytical software.
  • You are an expert with the Microsoft Office product suite, particularly Word, Excel and PowerPoint.
  • You are an eloquent speaker, equally comfortable addressing an audience of 4, 40 or 400.
  • You have a great sense of the BUSINESS QUESTION. You realize that data must be transformed into business intelligence to be meaningful.
  • You are comfortable discussing concepts at all levels of an organization, from entry-level analyst to senior roles. You have the ability to tailor your conversational approach to the audience—technical where you need to be, and strategic where appropriate, but always aimed at answering the business question.

Responsibilities:

We are looking for a seasoned professional with mastery of a wide range of consumer lending industry practices, products and functions through the entire customer life cycle. This role drives thought leadership in two ways: first, the incumbent manages sophisticated research initiatives aimed at understanding why consumers behave the way they do with credit, what external forces influence that behavior and what lenders need to know to manage the risks and opportunities associated with that behavior. Second, this role provides critical assistance to the Sales team in presenting advanced concepts to customers, and in exploring customer challenges across products/business units/functions, all while helping elevate the level and relevance of discussions that our Sales team has with customers. This role serves as a consumer lending product, industry and business process expert for the Sales force and for our customers. In short, you motivate our customers to see us as a trusted partner instead of a vendor. You will accomplish this through a variety of direct and indirect customer engagement vehicles.

How you'll contribute:

  • As an expert on consumer credit, you will drive research and analysis projects around complex market dynamics, including ideation, study design, results analysis and final publication.
  • You will evaluate those dynamics and their impact on customer needs, and translate those insights into actionable strategies and revenue-generating solution sets.
  • You will support our sales teams through consulting as a lending industry expert, helping our clients identify and address emerging challenges and opportunities in the marketplace.
  • You will help educate our sales teams on consumer lending concepts, including consumer behavior dynamics, regulatory issues, economic forces, risk and marketing drivers, and more. You will support the development of- and lead efforts to improve sales fluency and sophistication when discussing industry concepts and trends across a range of lending concepts and functions.
  • You will represent qualified expertise and immediate credibility on joint sales calls with acceptance as the subject matter expert, quotable resource and as the acknowledged industry consultant. In doing so, you will establish strong customer relationships built on trust, credibility, integrity, mutual respect and a sense of shared purpose.

What you'll bring:

  • You will draw on your experience in consumer lending to drive thought leadership initiatives.
  • You are highly credentialed, with several years of experience in increasingly senior roles at multiple financial institutions and/or consulting firms.
  • You are also highly educated, with an advanced degree in business, statistics, operations research, finance, banking, or another related field.
  • You have an innate, unquenchable curiosity to understand why consumers behave the way they do.
  • You have tenacity—finding the answer to a difficult question is a challenge you enjoy.
  • You do not let obstacles hinder you; rather, you find innovative approaches to resolve, overcome or otherwise avoid those obstacles.
  • You are a senior leader and can drive complex projects with minimal supervision.
  • You are adept at managing a team of contributors to an initiative and maintaining their enthusiasm, even when they don't report to you.
  • You are comfortable in the role of a mentor, training junior analysts how to think about the consumer lending business and how to tackle complex questions analytically and systematically.
  • You are skilled at evaluating data and summary statistics to find the underlying insights, and to guide a research project in the most fruitful direction. It is a big plus if you can actually perform analysis yourself, with experience manipulating large datasets using SAS, R, or other analytical software.
  • You are an expert with the Microsoft Office product suite, particularly Word, Excel and PowerPoint.
  • You are an eloquent speaker, equally comfortable addressing an audience of 4, 40 or 400.
  • You have a great sense of the BUSINESS QUESTION. You realize that data must be transformed into business intelligence to be meaningful.
  • You are comfortable discussing concepts at all levels of an organization, from entry-level analyst to senior roles. You have the ability to tailor your conversational approach to the audience—technical where you need to be, and strategic where appropriate, but always aimed at answering the business question.

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