Remote: Lead Automation/DevOps Engineer

The automation engineer is responsible for automating key operations processes. The engineer is well versed in leading automation tools, such as Puppet, and able to build out tooling in common scripting languages such as Python. The engineer is able to work with internal customers to understand requirements and then design and implement workflows to deliver capabilities. The engineer employs sound documentation, test processes and works within the service management process. The engineer understands the differences between configuration management and workflow orchestration and will automate workflows accordingly

The role is in support of the Transunion Global Operation Center (GOC) and CMDB team. The automation engineer will be responsible for automation and optimization of GOC support processes.

The engineer shall perform the following duties:

• Follow Transunion best practices and tools.

• Work with leadership to maintain prioritized backlog.

• Work within an Agile orient development environment

• Build workflows leveraging enterprise capabilities

• Support ADDM (Asset Discovery and Dependency Mapping) team

• Act as a champion for opportunities to empower Level 1 technicians with automation resources.

• Act on call support according to a schedule


Mix of development and operations experience. Strong operations background.

Demonstrated full stack understanding across multiple data centers.

Experience with multiple automation frameworks (Puppet, Ansible Tower, Rundeck, SCCM)

Experience with RunDeck or Ansible Tower a plus

Experience with ADDM discovery tools a plus.

2+ years building operational automation

5+ systems administration or engineering background

Who We Are:

At TransUnion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by helping organizations optimize their risk-based decisions and enabling consumers to understand and manage their personal information. Because when people have access to more complete and multidimensional information, they can make more informed decisions and achieve great things.

Every day TransUnion offers our employees the tools and resources they need to find ways information can be used in diverse ways. Whether it is helping businesses better manage risk, providing better insights so a consumer can qualify for his first mortgage or working with law enforcement to make neighborhoods safer, we are improving the quality of life for individuals, families, communities and local economies around the world.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.



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