Records Management Professional

Records Management Professional

"Protecting TransUnion and our stakeholders is our top priority. We strive to be industry-leading and not only meet, but exceed all expectations and standards of data protection." Curt Cunningham

What we'll bring:

  • A welcoming and energetic environment that encourages collaboration and innovation. We consistently explore new technologies and tools to be agile.
  • Flexible time off, workplace flexibility, an environment that welcomes continued professional growth through support of tuition reimbursement, conferences and seminars.
  • Our culture encourages our people to hone current skills and build new capabilities, while discovering their genius.

What you'll bring:
  • Bachelor's degree in business, records/information management or related degree (equivalent work experience in one of these fields may satisfy this requirement).
  • 3-5 years of professional experience with records/information management and/or litigation support.
  • Proven knowledge of records/information management processes.
  • An interest in compliance and/or the programs supported by the team: policy management; training management; records management; risk management; and, issue management (including crisis management and business continuity).
  • Experience with Microsoft products including: Word, Excel, and PowerPoint.
  • Ability to work in and navigate a dynamic and sometimes ambiguous environment.
  • Strong analytical, logical, problem solving, consultative, communication, and decision-making and judgment skills.


We'd love to see:
  • Certified Records Manager (CRM)
  • Experience with OnBase, SharePoint or other content management tools
  • Ability to speak Spanish and/or Portuguese

Impact you'll make:
  • Maintain and improve program governance documentation including: policies, standard operating procedures and process documentation.
  • Collaborate with employees of all levels across the company frequently to ensure understanding of TransUnion's record management policies, procedures and objectives.
  • Manage vendor relationships. Serve as liaison between vendor and TransUnion record coordinators.
  • Prepare high-quality documentation that is appropriate for its intended audience.
  • Identify and measure key program metrics for various management reports/dashboards
  • Develop and manage program collateral (audit books, presentation materials, training materials, process documentation, operating procedures, etc.).


We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.

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