Data Quality Analyst

Roles and Responsibilities:


  • Conduct Weekly iCRS transaction reviews through the TUPH iCRS User Access Monitoring Report.
  • Performs annual reviews of Internal iCRS UserIDs through the iCRS Internal UserID Review.
  • Performs monthly review of New Application Enquiries through the Member Audit Process

Data Quality Assurance:

  • Monitors data quality of monthly member submissions and enquiries through existing and newly implemented DQA review tools (i.e. DQA Report, DQA related Queries, etc.)
  • Provide feedback to members on observations and data quality issues.
  • Monitors member responses and remediation activities and coordinates with TUPH OPS on required feedback.
  • Provides feedback on, and assists in the creation of, possible additional DQA checks and data quality measures and standards
  • Provides feedback on new observations and issues encountered
  • Supports TUPH OPS in DQA related member enquiries and investigations.
  • Performs Ad-hoc tasks and other DQA related duties as assigned.

Internal Departments Liaison:

  • Data Admin and Operations – Support to data amendment
  • MIS & I.T. – Support to system enhancement and abnormal enquiry alert (e.g. iCRS, host-to-host duplicate transactions)

External Parties Liaison:

  • Members: Provides and follows up on feedback for Data Quality concerns and issues


  • Degree graduate – Major in Science, Mathematics or Technical related fields
  • PC knowledge and experience in MS Excel and MS Access
  • Knowledge and experience in SQL and relational databases is an advantage
  • Possess strong analytical and problem-solving skills
  • Details orientated with good commercial sense, sensitive to numbers
  • Excellent written and communication skills in English

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