Business Analyst

Dynamics of the Role

TransUnion Healthcare's Insurance Clearinghouse is the second largest submitter of eligibility transactions in the US. Based in Charlotte, NC, we currently have an opportunity for an Agile Business Analyst. This role will support our Product Owners as we pursue aggressive growth goals across multiple products. Under supervision from product team leadership, you'll use your strong communication, problem solving, and documentation skills to refine business problems into actionable user stories for our development teams to turn into software solutions. You will also assist in compiling product research and documentation and in delivering completed products to market. The person in this growth position will be asked to contribute meaningfully to our growing platform and to lead increasingly complex projects over time.

The Team's Focus

TransUnion Healthcare is one of the fastest growing verticals in a $1-billion global company. TransUnion Healthcare, a wholly owned subsidiary of the global credit and information management company TransUnion, empowers providers and payers with Intelligence in an Instant® by providing data and analytics at the point of need. In the provider market, TransUnion Healthcare offers a series of data and decisioning solutions designed to help providers and patients find financial solutions for needed care.

How You'll Contribute:

  • Document existing business process and logic and help build new processes as we scale new products on our platform
  • Work with teams to define business processes and translate those processes into functional requirements for the development team
  • Assist Product Owners in compiling project plans, success criteria, and end user documentation
  • Work with development and QA teams to ensure the desired feature functionality is built as desire

What You'll Bring:

What You'll Bring:

What You'll Bring:

  • Intellectual curiosity and the desire and ability to solve new problems
  • 1-3 years in an analyst role, preferably working in an Agile software environment
  • Healthcare Revenue Cycle experience preferred
  • Strong communication skills
  • Strong writing and documentation skills
  • Consensus-driven approach
  • Bachelor's degree preferred

What We Offer

Committed, Responsive, Open, Thoughtful, Engaged.

Our success is rooted in a few simple values: integrity, service, reliability, and performance. These values give our customers the power to achieve their goals. We think of ourselves as a start-up company with a trusted pedigree. We pride ourselves on fostering a fun, friendly work culture that allows associates at every level the opportunity to make meaningful contributions to innovative projects – and allows them a life outside the office. Our salaries, bonuses, and benefits are highly competitive – designed to attract and retain great talent. And our engaged and accessible senior staff members pride themselves on creating opportunities for associates to collaborate, grow, and advance.

Who We Are

A global leader in credit information and information management services, TransUnion gives businesses, consumers and the global community the power to achieve their goals. Businesses count on us to better manage risk and customer relationships. Consumers are able to better manage credit to achieve their financial goals. And in communities around the world we help build strong economies and give people the power to achieve their dreams.

Exceptional opportunities are coming as we build on this strong foundation. Our ambitious growth strategy includes substantial new investment worldwide, a wide range of new solutions to help our customers succeed like never before, and new ideas for expanding our reach in every part of our dynamic and fast-moving industry. We're on an exciting journey and you can be a part of it.


Meet Some of TransUnion's Employees

Patrick Z.

Senior Technical Project Manager

Patrick oversees many projects that are in development within the TransUnion walls. He’s responsible for determining what projects should be running and when they should be finished.

Amanda L.

Front-end Development Manager

Amanda oversees a team of seven Front-end Developers, supporting their efforts to get quality code out on time while encouraging their personal and professional growth.


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