Business Analyst

Under minimal supervision, apply in-depth knowledge of business and technology to allow for the development of integrated solutions to resolve moderate to complex technical and business issues. As the liaison between internal customers and functional IT departments during the initial phases of intricate development efforts for significant business initiatives, apply structured methodology in the creation of requirements from the business perspective, translated in to easily understood formats that are acted upon by the various technical teams in IT. Using full knowledge of BA principles, defines the system and functional requirements of technical projects. Define specifications (e.g. Use Case, User Stories, Requiremens Traceability, etc.) and process models for development efforts and testing. Using development specifications, review detailed test cases and analyze results. May assess available technologies and recommend solutions to technical teams under the guidance of the BA Consultant.

  1. Apply in-depth professional experience and broad knowledge of both business and technology to analyze and develop integrated solutions to resolve moderate to complex technical or business issues. Actively participate and interact with customers to understand business needs, identify the best solution, and architect the processes to meet the needs.

  2. Assist in the analysis and design of new business processes around requirements definition, information gathering, and consistent documentation methodologies. Make recommendations regarding the standardization of requirements methodology to reduce cost, improve productivity, improve quality, predictability and timeliness, reduce risk, improve cross-group coordination, improve skills and improve customer and associate satisfaction.

  3. Using multiple information gathering techniques, conduct facilitated sessions with customers to define detailed business requirements for solution development. Establish and maintain clear scope boundaries for the solution. Develop clear and concise functional requirements for the technical developers that are free from ambiguity to minimize re-work and errors. Articulate to the clients the implications of implementing new technologies in the current business and technology framework. Recognize the business's needs and the implications of change. Formulate alternative solutions to satisfy business requirements.

  4. Develop precise documentation of prioritized functional requirements that can directly be converted to test plans, use cases, and system conceptual designs to meet performance targets and development project plans.

  5. Partner with architects, designers and other planners to assess current capabilities and identify high-level requirements.

  6. Translate requirements and use cases to the designers, ensuring there is a clear and concise understanding of requirements. Review test conditions and expected results for product, performance and user acceptance testing.

  7. Participate in quality management reviews as outlined in the project work plan, and in reviews of the designs, prototypes and other project work products to ensure they fulfill the requirements.

  8. Continue to build on technical and business knowledge. Seek out innovations in process improvement, better utilization of resources, product enhancements, improved communications and faster issue resolution.

  9. Perform other related duties as assigned.


  • Requires bachelor degree in Computer Science or related field.
  • Must have at least 3 years experience in Technical Business Analyst capacity or equivalent position with an emphasis on requirements documentation, software development systems background, or knowledge of software development lifecycle and development methodology (e.g. Waterfall, Agile, Iteration)
  • Must have at least 3 years of experience in Technology, C# and Java.
  • Requires excellent written and verbal communications skills with a background in technical communications. Excellent inter-personal skills with the ability to bridge business and technical environments, and ability to build professional relationships. Demonstrated ability to meet critical time sensitive objectives.
  • Must satisfactorily meet all competency skills identified for this role.

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