AVP, Business Operations Manager for Decisioning and Fraud

What We'll Bring:
At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation - we're consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.

Come be a part of our team - you'll work with great people, pioneering products and cutting-edge technology.
What You'll Bring:

  • MBA from a Premier B-school preferred but not mandatory
  • Good with excel and presentation skills and excellent with numbers
  • Prior experience with some Program/Project Management is preferred but not necessary
  • Minimum 8-12 years of experience in the Consulting/Banking/Financial domains
  • Excellent oral, written and presentation skills
  • Ability to work in a very dynamic environment with constantly evolving requirements

We'd love to see:
  • Prior experience of working the Banking and Insurance Solutions space is preferred

Impact You'll Make:

The Business Operation Manger would be responsible to help stream line revenue recognition and to support products, business and IT teams in key projects and initiatives to ensure seamless function of day to day business activities.
  • Own responsibility of all business operations around DE and Fraud products
  • This involves, but not limited to setting up processes for smooth functioning of specific products and setting up and owning the projects for correct billing that will be the inputs for the finance and FP&A teams
  • Setting up processes and managing daily activities for legal and billing aspects of customer on-boarding
  • Take an active role in managing vendors, including agreements and terms of the agreements
  • Work with the Product Managers and the finance teams in regards to planning and tracking of numbers
  • Be the one point stop and owner for all business operations for DE and Fraud
  • ​Work with the Products and FP&A from 3YP to regular weekly, monthly and quarterly updates - from a products team perspective
  • Ensuring budgets are meeting plan
  • Request by clients to switch off Solutions in production, end contracts o Regular review of data from CAB approvals to ensure all documents and approvals are in place and find out pitfalls in processes
  • Ensure renewal of all customer contracts on time
  • Managing Client agreements - ensuring all processes are followed and all agreements are scanned and stored properly
  • Ensure that AFE process is followed properly and in a timely manner for the DE and Fraud Teams and for data acquisition and partnership teams
  • Ensure that projects are accurately mapped to correct AFE
  • Ensure that all AFE are raised well before time and for all relevant planned work and resources
  • Outsourced resources/ external work
  • Once the budget is assigned, ensure that we are tracking to the assigned budget (Saksoft, 3i Infotech, K2)
  • Keep the track of external people cost by project and hours and provide monthly variance to HOD and delivery team against the plan
  • Develop the periodic project cost report with high accuracy
  • Managing Vendor agreements
  • Ensuring that the agreements are in place, expiry, payments, etc.
  • Make sure that AFE are submitted and approved with correct justifications
  • Managing expenses related to Solutions (Infini/Net Core, CubicTree)
  • Data acquisition from Spocto and other such partners UIDAI/NSDL membership fees

TransUnion Job Title

Sr Consultant, Application Dev & Design

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