Technical Design Operations Manager


The Technical Design Operations Manager's role is to provide daily support to the Sr. Director and team to deliver world-class quality product to the market on time and at allocated margin. This position is the information hub for the team on status, sample review, tech packs and projects.


  • Follow up with Senior Director after meetings to create recaps, follow up notes and next steps, managing to prescribed deadlines
  • Assist Sr. Director in scheduling of meetings and answering emails
  • Create and maintain TD/ENG team files
  • Liaise between Design, TD and PD to facilitate timely and consistent completion of all Tech Packs.
  • Reviews and coordinates 2 week WIP report to ensure TD/ENG team review samples prior to Design review. 
  • Implement, coordinate and maintain PD/Production and TD/ENG project log system that is coordinated with TSR to capture all projects, samples, and mock-ups put into work within TSR as well as factories in Asia. 
  • Track samples to ensure TD/ENG team have samples available when needed for reviews and meetings
  • Coordinates with PD/Materials/Production/Hardware teams to receive samples/swatches of new developments.
  • Provide support for team projects, initiatives and implementation at TSR/Service Providers
  • Creates and works with TSR on construction and measuring updates to manuals/library, documenting new processes and coordinating creation of visual representations for Design and TD/ENG process
  • Assist Sr. Director in reviewing samples which includes putting comments together , sending pictures and comments to service provider and TSR
  • Daily review and analysis of TSR daily WIP and cross-reference with the PD and TD/ENG team projects in work to ensure and manage deliverables
  • Weekly filing of TD/ENG team projects completed in conjunction with TSR/Service provider



  • Strong computer skills, Adobe Illustrator a plus
  • Knowledge of Product Development and technical process
  • Ability to handle multiple priorities at once, highly organized with strong written and verbal communication skills
  • Collaborative, team player with great initiative
  • Excellent ability to maintain composure and effectiveness in a fast paced environment
  • Clear and timely communication skills

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