Senior Business Analyst, Global Merchandise Planning & Allocation Systems


Tory Burch is transforming the Global Merchandise Planning and Allocation (MPA) organization through a series of projects called the MPA Program. The MPA Program will establish integrated processes and systems that support the organization and enable future growth objectives. The Sr. Business Analyst role will play a key role in supporting functional design, testing, and user training throughout the project life cycles. In addition, the Sr. Business Analyst will continue to support production systems through issue resolution and continuous improvement in the MPA arena, and be an expert in the systems


Provide functional support for MPA systems and processes

Act as functional administrator for the JDA Enterprise Planning (EP) and the JDA Allocation systems

Provide Level 1 production support for MPA systems

o Troubleshoot systemic issues

o Document and track issues through resolution

o Communicate issue resolution with the business teams


Support systems implementation and End User adoption

Support Functional Leads through design and discovery sessions with End Users

Contribute to Change Management activities, including Use Case development, End User Training, and User Acceptance Testing

Execute Unit Testing


Contribute to business process design and documentation in Planning, Allocation, Buying, and Merchandising

Promote best practice wherever applicable

Identify gaps in current process and/or opportunities to streamline or automate processes to improve efficiency, accuracy, and overall business performance

Ensure that MPA tools and processes support both short and long term business objectives

Document and maintain business process models


Support the business teams with Report development and data analysis

Support the business with Microstrategy and other BI tools

Provide the business data analytics

Partner with the IT BI Team to gather business requirements for new reporting


Undergraduate degree, Masters Degree a plus.

Must have more than 5 years of Retail IT and Business Process experience with experience in Planning, Allocation, and Assortment Implementations. Consulting experience is a plus.

Must possess strong Microsoft Office skills and Project Planning skills. SQL skills is a plus.

Must have a thorough understanding of a retail PLC and the intersection points between Planning, Allocating, Buying, Merchandising, Production and Finance.

Must possess strategic thinking capabilities while seeing the bigger picture.

Meet Some of Tory Burch's Employees


Director, Production — Handbags & Accessories

Kelsey oversees the manufacturing process for the Tory Burch accessories category, from initial order to product placement to retail store delivery.


Web Developer

Katy creates the code that powers ToryBurch's digital commerce site, creating a seamless user experience and enhancing features as trends and the business change.

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