Part-Time Operations Associate
Use your program operations and communications skills to end educational inequality!
TNTP seeks a part-time Operations Associate for our RootsLA team. This position is based in Los Angeles, California and is available beginning in June - July.
Who We Are
TNTP is a national nonprofit founded by teachers that believes our nation's public schools can offer all children an excellent education. Today we're a diverse team from a wide range of fields, united by a fierce commitment to helping school systems end educational inequality and achieve their goals for students. We work at every level of the public education system to attract and train talented teachers and school leaders, ensure rigorous and engaging classrooms, and create environments that prioritize great teaching and accelerate student learning.
The RootsLA Teaching Pathway is a new teaching fellowship which recruits and trains diverse college-aged Angelenos who want to return to their community to make a difference in the classroom. The fellowship will introduce college juniors from underrepresented backgrounds to teaching and the education reform movement, serving as an early pipeline to teach in L.A. schools after graduation. In our second year, we will train almost 75 potential teachers in an immersive summer training experience and provide an opportunity to earn a job offer before heading into senior year. The RootsLA team will work with charter school partners to engage fellows throughout their final college year and ensure they are ready to lead their own classroom in the Fall of 2020.
What You'll Do
As an Operations Associate, you will manage the communications, logistics, and school operations for RootsLA. You will collaborate closely with TNTP staff, build meaningful relationships with a variety of program stakeholders, develop and maintain program management tools and processes and ensure coordination across projects. This position also offers the opportunity to grow into new roles and responsibilities on the team over time.
Specific responsibilities include:
- Plan and execute monthly enrollee cultivation events (e.g. Coffee Dates) and welcome phone calls in Spring 2019
- Managing operations and supporting the execution of pre-service training in June-July 2019, managing tasks such as attendance, schedules, technology setup, materials coordination, food, and more.
- Providing strong customer service and overseeing communication with a variety of internal and external stakeholders including charter school district staff, program enrollees, summer school partners, teachers, principals and others
- Coordinating the seamless collection of performance data (surveys, observation scores, and lesson plans
- Monitoring progress towards goals, and using data to analyze RootsLA's services and success
- Working with the Project Director, full-time Program Manager, and charter partners on school hiring to ensure participants secure a teaching position by the end of training
- Updating and maintaining participant information for RootsLA
- Managing office operations to ensure strong logistics and coordination throughout the summer
The Operations Associate will work on-site approximately 10 hours per week for six weeks.
What You Bring
We are looking for amazing people who have diverse backgrounds and experiences, are inspired by our mission and are highly motivated to change children's lives through education. You'll be right at home here if you can plan and execute with independence, cultivate strong relationships, and push yourself, your work and the people around you to the next level.
We expect the Operations Associate to:
- Embrace a fast-moving organization. Deadlines, changing priorities and new projects don't overwhelm you. Instead, they inspire you to rise to the occasion.
- Plan and execute smooth operations. Your planning will be the backbone of an efficient and productive team. The team will look to you to establish systems, develop project plans, and support implementation.
- Deliver crisp, clean messages. Whether in writing or on the phone, your communications are articulate and concise. You understand your audience and know how to deliver inspiring messages and tough news with ease and tactful finesse. You will often be the "voice" behind Roots LA that inspires Fellows to join and stay.
- Love Data. Your inclination to analyze data and make it come alive will be crucial in informing the work of the team.
- Partner with education leaders. You'll regularly interact with clients, building strong relationships and providing a high level of support.
- Full-time availability in Los Angeles in June-July 2019 required. Periodic/Monthly presence in Los Angeles between January-June also required.
- Strong program or project management experience with extraordinary attention to detail and professionalism, and the ability to organize, plan, and execute multiple projects simultaneously
- Ability to adapt to challenges quickly, proposing and implementing thoughtful solutions
- Demonstrated success in analyzing and interpreting quantitative data and diverse information and to make recommendations based on the findings, specifically using Excel
- Outstanding interpersonal, communication and teamwork skills, including the ability to collaborate, attain and grow effective partnerships to meet common goals
- Flexibility and comfort with ambiguity
- Experience working in high-need schools or with high-needs populations (preferred)
What We Offer
TNTP offers a competitive salary commensurate with experience in a similar position with the potential for an annual performance-based bonus. We offer a comprehensive benefits plan, covering the majority of the employee premium for the base medical plan and subsidizing the majority of costs for a spouse/domestic partner and children. Other benefits include dental and vision plans, disability, life insurance, parenting benefits, flexible spending account options, generous vacation time, commuter benefits, referral bonuses, professional development, and a 403(b) plan with employer matching. We also offer an inclusive environment where the staff is encouraged to bring their whole selves to work every day.
Please submit your resume and tailored cover letter online.
It's in your best interest to apply as soon as possible. We recommend including a cover letter in your application addressing why you are interested in TNTP and how your experience has prepared you for this position.
TNTP is an equal employment opportunity employer committed to maintaining a non-discriminatory work environment. TNTP does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, gender, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, gender expression, or any other personal characteristic protected by applicable law.
Life at TNTP: http://tntp.org/about-tntp/our-people
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