Supply Chain Manager

Job Description:

As a member of the handset and accessories supply chain planning team, this role is responsible for the planning or fulfillment of assigned products in the Plan-to-Delivery forward logistics process. Working closely with Demand Planning and Inventory Planning and Procurement, the planner will lead the process of developing and communicating an integrated store replenishment plan for assigned customers, products and OEM that supports the companyââ,¬â„¢s financial and customer service objectives.


- Identify and model alternate supply network and store assortment strategy to improve service levels and inventory investment performance
- Model store assortment, develop inventory / service strategy and Jointly review store service level and replenishment strategies with retail store leadership, customer's buying team and store replenishment planning team
- Test soundness of replenishment plan assumption based on history, review projected store inventory and mitigate inventory failure or excess positions
Partner with Demand Planning, Channel Managers and Inventory Planning and Procurement to Integrate New Product Introduction safety stock plan into DC inventory plan
- Manages Collaborative Planning Forecasting & Replenishment process with customer's stores
- Monitors performance of IDOCs and all reporting activity
- Establishes and maintains business relationships with Channel Managers or Customerââ,¬â„¢s buying Team, Logistics and Allocation Planning to assure on-time delivery and communication on backorder status
- Root-cause process failures and implement process improvements
- Also responsible for other Duties/Projects as assigned by business management as needed.


- 4 - 5 years of supply chain experience
- Expert knowledge in DRP methodologies and supply chain management with ability to train and coach teammates and across the organization
- Experience in implementing supply chain systems and process (CPFR, VMI, ERP, APS)
- Demonstrate ability to originate and lead cross functional projects
- Ability to develop strategies and process innovation to achieve business goals
- Basic SQL knowledge
- Ability to connect and influence business partners (peers + 2 levels) across functional organization
- Advanced Excel modeling experience required

- Supply chain experience in the wireless industry
- Working knowledge of SAP ECC and SAP APO Planning
- Working knowledge of Sales and Operations Planning process
- Professional certification (CPF, CPP, CPSM, CSCP, CSCM, CSCA,CPM)
- 4 years of experience in at least 2 planning disciplines (Demand Planning, Inventory Planning, Replenishment Planning, Supplier Management)
- 2 years of experience implementing and managing CPFR or VMI programs
- Experience in implementing supply chain systems and process (CPFR, VMI, ERP, APS)

Minimum Qualifications:

ââ,¬ At least 18 years of age.ââ,¬ Legally authorized to work in the United States.ââ,¬ High School Diploma or GED.ââ,¬ Pre-employment background screen.

Company Profile:

As Americaââ,¬â„¢s Un-carrier, T-Mobile US, Inc. (NASDAQ: ââ,¬Å"TMUSââ,¬?) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The companyââ,¬â„¢s advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit

EOE Statement:

We Take Equal Opportunity Seriously - By Choice

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.

Meet Some of T-Mobile's Employees

Hendrik P.

Radio Frequency Engineer

Hendrik upgrades and deploys T-Mobile technologies. He works with contractors to seamlessly implement the latest and most efficient customer-friendly technology specifications across various sites.

Luis A.

Human Resources Business Partner

Luis supports T-Mobile’s frontline retail business in the Southern U.S. region. He manages and develops successful HR organizational policies that let T-Mobile districts shine.

Back to top